At a Glance
- Tasks: Manage billing operations and support client onboarding in a dynamic energy consultancy.
- Company: Growing energy procurement consultancy looking for innovative thinkers.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive environment with hybrid or fully remote work options.
- Why this job: Join a team where your ideas matter and make a real impact in the energy sector.
- Qualifications: Experience in B2B billing and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a growing energy procurement consultancy, is looking for a Billing Analyst to join their team as their first dedicated back-office hire. As the Billing Analyst, you’ll support the onboarding process, manage billing operations, and handle HH data for SME to mid-market clients. You will be responsible for setting up clients on the billing dashboard, overseeing fixed contract registrations, resolving billing queries and communicating with suppliers. If you have previous experience working in the energy sector, combined with a good understanding of energy bills and contracts, this is your chance to grow with a business that values initiative and fresh ideas.
Key responsibilities for the Billing Analyst:
- Serve as the first point of contact for customer enquiries via phone and email
- Support client onboarding and ensure smooth setup in internal systems
- Resolve billing issues by liaising with suppliers and managing failed invoice validations
- Coordinate with suppliers, meter operators, and data collectors to ensure accurate energy data flows into the dashboard
- Monitor and maintain the energy dashboard for data accuracy
- Manage and record client contracts and track renewal dates
- Assist with renewals, scheduling, documentation, and internal reporting
Skills and Experience required for the Billing Analyst:
- Previous B2B billing administrative experience in the energy or utilities sector
- Strong attention to detail and accuracy in data and contracts
- Excellent communication skills
- Excellent organisational and time management skills
- Proficient in Microsoft Office/Google Suite; CRM or energy platform experience a plus
- Able to manage multiple tasks independently
- Experienced with handling confidential commercial data
Location: Chester - flexible work options: hybrid or fully remote
Salary: £negotiable
Billing Anlayst in Chester employer: Utility People
As a leading utilities provider, our company offers a dynamic work environment that fosters innovation and collaboration. Employees benefit from a strong focus on professional development, with ample opportunities for growth within the energy sector. Our supportive culture prioritises work-life balance and encourages team members to contribute to meaningful projects that make a real impact in the Midlands community.
