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- Tasks: Nurture client relationships and identify new opportunities in waste management.
- Company: Join a leading utilities consultancy focused on exceptional service delivery.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values client satisfaction and innovative waste solutions.
- Qualifications: Experience in waste management and strong communication skills are essential.
- Other info: Travel between Grantham and Leicester is required; flexible salary based on experience.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a leading utilities consultancy, is looking for a Relationship Manager (Waste) to join their team. As the Relationship Manager (Waste), you’ll play a key part in nurturing and growing relationships with existing clients, identifying new opportunities and building long lasting partnerships. You’ll work closely with partner suppliers to help deliver outstanding service and drive client retention and satisfaction within their waste management division.
If you have previous experience of supporting the development and retention of client accounts within a waste management division and are looking for the next career step – apply today!
Key responsibilities for the Relationship Manager:- Identify opportunities for strengthening and expanding client relationships across the UK
- Build and maintain strong relationships with clients, understand their needs and ensure they receive high-quality service
- Be a trusted advisor, offering consultative support/guidance on waste management solutions
- Work with clients to identify waste management solutions and coordinate proposal development with internal teams
- Engage with clients to negotiate service terms, and manage contract renewals or extensions
- Understand industry trends and competitor activity to offer insights and competitive edge
- Attend industry events, networking and client meetings to explore new opportunities
- Collaborate with internal teams to ensure service delivery and high levels of client satisfaction
- Provide regular updates on client feedback, satisfaction levels, and areas for improvement
- Previous experience managing clients in the waste management industry
- Awareness of the challenges businesses face when managing waste services
- Strong interpersonal and communication skills with a customer-focused approach
- Ability to build connections with clients, understand their needs, and offer tailored solutions
- Track record fostering client retention and driving growth through consistent service delivery
- Self-motivated and able to manage multiple accounts while effectively prioritising tasks
- Collaborative mindset with a strong team ethic to support company-wide goals
- Able to work in a fast-paced, evolving environment and open to adopting new technologies
- Able to travel occasionally between offices/client sites in Grantham and Leicester areas
- Full clean driver’s licence
Relationship Manager employer: Utility People Ltd
Contact Detail:
Utility People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager
✨Tip Number 1
Network actively within the waste management industry. Attend relevant events and conferences to meet potential clients and partners, as building relationships in person can significantly enhance your chances of landing the role.
✨Tip Number 2
Research the latest trends and challenges in waste management. Being knowledgeable about current issues will help you engage in meaningful conversations with clients and demonstrate your expertise during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your achievements in client retention and satisfaction will set you apart from other candidates.
✨Tip Number 4
Showcase your collaborative skills by discussing how you've worked with internal teams to deliver exceptional service. This will illustrate your ability to contribute to a team-oriented environment, which is crucial for this role.
We think you need these skills to ace Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client management, particularly within the waste management sector. Use specific examples that demonstrate your ability to build and maintain client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, such as your experience in negotiating service terms and managing contract renewals.
Showcase Your Interpersonal Skills: Since strong interpersonal and communication skills are crucial for this role, provide examples of how you've successfully engaged with clients in the past. Highlight any instances where you provided consultative support or tailored solutions.
Research Industry Trends: Demonstrate your knowledge of the waste management industry by mentioning current trends or challenges in your application. This shows that you are proactive and well-informed, which can set you apart from other candidates.
How to prepare for a job interview at Utility People Ltd
✨Know Your Waste Management Basics
Make sure you brush up on the key concepts and challenges in waste management. Understanding industry trends and competitor activities will help you demonstrate your expertise and show that you're well-prepared for the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your interpersonal skills and customer-focused approach, as these are crucial for a Relationship Manager.
✨Be Ready to Discuss Solutions
Think about specific waste management solutions you've proposed or implemented before. Be prepared to discuss how you identified client needs and tailored your approach to meet those needs effectively.
✨Demonstrate Your Collaborative Mindset
Since the role involves working closely with internal teams, be ready to share experiences where you've collaborated successfully. Emphasise your ability to work in a team and support company-wide goals, as this will resonate well with the interviewers.
