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- Tasks: Be the go-to person for electricity connections and smart metering queries.
- Company: Join a top Renewable Energy Supplier focused on B2B customers.
- Benefits: Enjoy hybrid work, health plans, life assurance, and holiday flexibility.
- Why this job: Make an impact in the energy sector while developing your skills in a supportive environment.
- Qualifications: Experience in metering processes and strong communication skills are essential.
- Other info: This is a 6-month fixed-term contract with a salary of £28K pro rata.
The predicted salary is between 28000 - 28000 £ per year.
Our client, a leading Renewable Energy Supplier for B2B customers, is looking for a Metering Analyst to join their team. You will be the first point of contact for new electricity connections and resolve smart metering enquiries covering NHH, HH, AMR and Smart meter types. To be successful in this role, you will need to have proven experience across all metering operational processes, along with a solid understanding of the end-to-end metering data flow lifecycle. If you have a passion for customer service combined with excellent communication skills - apply today!
Key responsibilities:
- Overseeing and resolving all metering and settlement-related enquiries
- Managing and tracking P272 upgrade processes from SSD through to completion
- Preparing various regulatory reports, including Metering GSOP reports
- Ensuring timely exchange of industry data flows in line with regulatory SLAs
- Handling relevant activities within the SDEP (Smart Data Entry Platform) process
- Building effective internal and external relationships to achieve metering targets
- Collaborating with colleagues to optimise cross-functional industry processes
- Maintaining accurate records of all internal and external metering operations
- Engaging with stakeholders to detect, report and manage instances of electricity theft
Skills and experience required:
- Practical operational experience of all metering operational processes
- Working knowledge of energy industry data flows
- Good knowledge of key supplier end-to-end processes (COS, COT, etc.)
- Confident in managing third party MOP/MAP, DCDA, and DNO issues and relationships
- Skilled in data analysis, report generation, and proficient use of Excel
- Excellent communication and interpersonal skills
Role: Metering Analyst (energy / utilities) – 6 Month FTC
Location: Hybrid – Birmingham (2 days in the office per week)
Salary: £28K (Pro Rata) + company bonus
Benefits: Health Cash Plan / Generous Life Assurance / Pension Scheme / Living Wage Accredited / Buy or Sell Holiday
Metering Analyst employer: Utility People Ltd
Contact Detail:
Utility People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Metering Analyst
✨Tip Number 1
Familiarise yourself with the specific metering operational processes mentioned in the job description. Understanding NHH, HH, AMR, and smart meter types will give you an edge during interviews, as you'll be able to speak confidently about your experience.
✨Tip Number 2
Network with professionals in the energy sector, especially those who work with metering data flows. Engaging with industry contacts can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Brush up on your Excel skills, particularly in data analysis and report generation. Being proficient in these areas is crucial for the role, and showcasing your abilities during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer service experiences in detail. Since the role requires excellent communication skills, having specific examples ready will demonstrate your ability to handle enquiries effectively and build relationships.
We think you need these skills to ace Metering Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Metering Analyst. Familiarise yourself with metering operational processes and the end-to-end metering data flow lifecycle, as these are crucial for the role.
Tailor Your CV: Highlight your relevant experience in metering operations and customer service in your CV. Use specific examples that demonstrate your skills in managing metering enquiries and your knowledge of energy industry data flows.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your excellent communication skills. Mention how your background aligns with the key responsibilities listed in the job description, particularly in resolving metering-related enquiries.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Utility People Ltd
✨Showcase Your Metering Knowledge
Make sure to highlight your practical operational experience with metering processes. Be prepared to discuss specific examples of how you've managed metering data flows and resolved related enquiries in previous roles.
✨Demonstrate Customer Service Skills
Since the role requires a passion for customer service, think of instances where you've gone above and beyond for customers. Share stories that illustrate your excellent communication skills and ability to build relationships.
✨Familiarise Yourself with Regulatory Requirements
Understand the key regulatory reports mentioned in the job description, such as Metering GSOP reports. Being able to discuss these reports and their importance will show your preparedness for the role.
✨Prepare for Data Analysis Questions
As the role involves data analysis and report generation, brush up on your Excel skills. Be ready to explain how you've used data analysis in past roles to drive decisions or improve processes.
