Key Account Manager

Key Account Manager

Newcastle upon Tyne Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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Utility People Ltd

At a Glance

  • Tasks: Manage high-value contracts and build relationships in smart metering and DaaS industries.
  • Company: Join a leading provider of smart metering solutions for water utilities in the UK.
  • Benefits: Enjoy competitive salary, car allowance, profit share, and 38 days holiday.
  • Why this job: Be part of an innovative team driving growth in smart cities and IoT technologies.
  • Qualifications: 4 years' experience in account management or business development, ideally in relevant sectors.
  • Other info: Home-based role with travel across the UK and occasional trips to Europe.

The predicted salary is between 36000 - 60000 £ per year.

Our client, a leading provider of smart metering solutions for water utilities, is expanding its presence in the UK. With expertise in water data management, smart cities, and IoT technologies, they are looking for a UK-based Key Account Manager to develop and manage their client accounts within the smart metering, thermal energy, and DaaS industries. This position involves handling complex stakeholder relationships and managing high-value contracts that encompass technical solutions, data services, and customer support.

The ideal candidate will bring a strong background in Account/Project Management or Business Development within the smart metering and DaaS sectors, excellent relationship-building skills, a proven track record of delivering growth-driving services as well as a flexible and adaptable work approach to meet changing client needs and market dynamics.

Key Responsibilities:
  • Manage high-value contracts in water smart metering, thermal energy, and DaaS, ensuring seamless delivery and long-term success.
  • Build and maintain strong relationships with utility providers, partners, and internal teams.
  • Oversee DaaS solution implementation, integrating data services to boost client efficiency.
  • Collaborate with cross-functional teams to meet client needs and project deadlines.
  • Act as the primary contact for technical issues related to metering and data services.
  • Lead projects from initiation to completion, ensuring timely delivery and proactive issue resolution.
  • Monitor SLAs and contract performance, identifying opportunities for optimisation and renewal.
  • Drive growth through renewals, upselling, and expanding account coverage.
  • Travel within the UK and occasionally Europe to engage clients and support project success.
Skills and experience required:
  • 4 years’ experience in account management, project management, or business development, ideally in water utilities, energy, or data services.
  • Track record of managing multi-stakeholder projects for Key Accounts involving technical solutions and DaaS offerings.
  • Solid understanding of water metering, thermal energy, IoT technologies, and related software solutions.
  • Experience with AMR/AMI metering products, IoT ecosystems (e.g., LoRaWAN, NB-IoT), and network operators (preferred).
  • Strong communication skills with the ability to advise clients on complex solutions.
  • Willingness to travel across the UK and occasionally Europe.
  • Full, clean UK driving licence required.
Utility People Ltd

Contact Detail:

Utility People Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager

✨Tip Number 1

Familiarise yourself with the latest trends in smart metering and IoT technologies. Understanding the current landscape will not only help you during interviews but also demonstrate your genuine interest in the industry.

✨Tip Number 2

Network with professionals in the water utilities and DaaS sectors. Attend industry events or webinars to connect with potential colleagues and clients, which can provide valuable insights and possibly lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed high-value contracts or complex stakeholder relationships in the past. This will showcase your relevant experience and problem-solving skills.

✨Tip Number 4

Be ready to demonstrate your adaptability and flexibility in managing client needs. Share instances where you've successfully navigated changing market dynamics or client requirements to highlight your suitability for the role.

We think you need these skills to ace Key Account Manager

Account Management
Project Management
Business Development
Stakeholder Management
Relationship Building
Technical Solutions Expertise
DaaS Knowledge
Water Metering Understanding
Thermal Energy Knowledge
IoT Technologies Familiarity
AMR/AMI Metering Products Experience
Communication Skills
Problem-Solving Skills
Cross-Functional Collaboration
Contract Management
Performance Monitoring
Growth Strategy Development
Flexibility and Adaptability
UK Travel Readiness
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, project management, or business development, particularly within the smart metering and DaaS sectors. Use specific examples to demonstrate your success in managing high-value contracts and complex stakeholder relationships.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the water utilities and energy industries. Emphasise your relationship-building skills and your ability to deliver growth-driving services. Mention your willingness to travel and how you can adapt to meet changing client needs.

Highlight Relevant Skills: In your application, clearly outline your skills related to IoT technologies, AMR/AMI metering products, and data services. Provide examples of how you've successfully implemented solutions that boosted client efficiency and satisfaction.

Showcase Your Achievements: Include quantifiable achievements in your application, such as successful project completions, contract renewals, or upselling initiatives. This will help demonstrate your track record of delivering results and your capability to drive growth for the company.

How to prepare for a job interview at Utility People Ltd

✨Know Your Industry

Familiarise yourself with the smart metering, thermal energy, and DaaS sectors. Understand the latest trends, technologies, and challenges in these areas to demonstrate your expertise and show that you're genuinely interested in the role.

✨Showcase Relationship-Building Skills

Prepare examples of how you've successfully built and maintained relationships with clients or stakeholders in previous roles. Highlight your communication skills and ability to manage complex stakeholder dynamics, as this is crucial for a Key Account Manager.

✨Demonstrate Problem-Solving Abilities

Be ready to discuss specific instances where you've resolved technical issues or improved service delivery for clients. This will showcase your proactive approach and ability to handle challenges effectively.

✨Prepare for Travel Discussions

Since the role involves travel across the UK and occasionally Europe, be prepared to discuss your flexibility and willingness to travel. Share any relevant experiences that highlight your adaptability and commitment to client engagement.

Key Account Manager
Utility People Ltd
Location: Newcastle upon Tyne
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