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- Tasks: Validate utility invoices, manage energy queries, and create detailed reports for clients.
- Company: Join a leading energy consultancy making waves in the energy industry.
- Benefits: Enjoy hybrid work, private healthcare, and a £750 professional development allowance.
- Why this job: Gain valuable experience in the energy sector while enjoying great progression opportunities.
- Qualifications: 1-2 years in the energy industry with strong analytical and communication skills required.
- Other info: Work in a dynamic environment with a competitive salary up to £35k.
The predicted salary is between 24000 - 42000 £ per year.
Do you have experience working within the energy industry, particularly within Bureau and invoice validation? A leading energy consultancy are looking for an Energy Bureau Analyst to be responsible for the utility invoice validation, energy query management, creating recharges and processing change of tenancies , as well as creating various detailed reports for our clients. So, if you have experience working within Bureau and invoice validation in the energy/utilities industry , APPLY NOW!!
Key responsibilities:
- Provide an excellent client experience to internal and external stakeholders
- Handling queries via all typical channels in line with internal KPI’s
- Invoice checking and tariff-based validation on all components of electricity & gas invoices
- Maintaining database(s) with accurate data in a timely manner
- Analysing invoices, costs against previous periods, and spotting/reviewing anomalies
- Raising queries and resolving errors with suppliers when invoices are incorrect
- Processing and following up on change of tenancies.
- Creating and delivering monthly/scheduled recharge invoices to tenants
- Producing portfolio-wide reports and issuing to clients accordingly
- Assisting with and managing new connections and disconnections.
- Driving continual improvement in our billing systems and processes
- Build knowledge of the energy industry and develop an understanding of queries and resolution
Skills and experience required:
- An underlying interest in energy industry with 1-2 years of experience.
- Understanding of all components of an electricity & gas bill
- Analytical and troubleshooting skills with attention to detail
- Excellent communication skills – having the ability to communicate complex utility issues
- Strong Excel –confident to manipulate data, formatting data, creating and reviewing formulas
- Familiar with systems and billing.
- Customer Service Experience – strong investigation skills and the ability to follow queries through from the start to the end.
- Eligibility to work in the UK
What is in it for you?
Hybrid-working – 2 days per week in Bristol or Blackpool offices/ 3 days from home
Salary up to £30k – £35k
Benefits – Private Health care, annual rail card, £750 Professional Development Allowance per year, amazing progression opportunities, fantastic competitive package – pension, holiday and more!!
Energy Billing Analyst employer: Utility People Ltd
Contact Detail:
Utility People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Billing Analyst
✨Tip Number 1
Make sure to familiarize yourself with the latest trends and regulations in the energy industry. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the field.
✨Tip Number 2
Brush up on your Excel skills, especially in data manipulation and formula creation. Being able to showcase your proficiency in Excel during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled invoice validation or query management in previous roles. Real-life scenarios can illustrate your problem-solving abilities and attention to detail.
✨Tip Number 4
Network with professionals in the energy sector. Engaging with others in the industry can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Energy Billing Analyst
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in the energy industry, particularly in Bureau and invoice validation. Use specific examples from your past roles to demonstrate your expertise.
Showcase Analytical Skills: Since the role requires strong analytical skills, include instances where you successfully analyzed invoices or resolved discrepancies. Highlight your attention to detail and troubleshooting abilities.
Demonstrate Communication Skills: The job involves communicating complex utility issues. Provide examples of how you've effectively communicated with clients or stakeholders in previous positions, showcasing your ability to simplify complex information.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'invoice validation', 'energy query management', and 'customer service', to ensure your application stands out.
How to prepare for a job interview at Utility People Ltd
✨Show Your Energy Industry Knowledge
Make sure to highlight your experience in the energy industry, especially in areas like Bureau and invoice validation. Be prepared to discuss specific examples of how you've handled utility invoices and resolved queries.
✨Demonstrate Analytical Skills
Since the role requires strong analytical skills, be ready to showcase your ability to analyze invoices and spot anomalies. You might want to prepare a few scenarios where you successfully identified and resolved discrepancies.
✨Excel Proficiency is Key
As the job involves manipulating data in Excel, brush up on your skills. Be prepared to discuss how you've used Excel in previous roles, including any specific functions or formulas that you've mastered.
✨Communicate Clearly and Effectively
Excellent communication skills are crucial for this position. Practice explaining complex utility issues in a simple way, as you may need to demonstrate your ability to communicate with both internal stakeholders and clients.
