Early Collections Debt Specialist
Early Collections Debt Specialist

Early Collections Debt Specialist

Full-Time 27000 - 28500 £ / year (est.) No home office possible
U

At a Glance

  • Tasks: Manage client accounts and promote timely debt collection with a consultative approach.
  • Company: Join Utility Collections, a fast-growing energy debt recovery scale-up making a real impact.
  • Benefits: Enjoy competitive pay, a supportive team environment, and opportunities for growth.
  • Why this job: Be part of a unique culture focused on high service standards and meaningful client relationships.
  • Qualifications: Experience in collections is preferred, but a positive attitude and willingness to learn are key.
  • Other info: This is an office-based role in Poulton le Fylde, perfect for those seeking stability and growth.

The predicted salary is between 27000 - 28500 £ per year.

Early Collections Debt Specialist £27,000 to £28,500 Poulton le Fylde, FY6 8JX Office based About Utility Collections Ltd Your experience of the collections industry has probably felt transactional to this point. It can be repetitive, and this industry can certainly be extremely tough at times! It\’s different here at Utility Collections, we are a fast-growing commercial energy debt recovery scale-up. We partner with energy suppliers and their customers become our clients. Business energy consumers are usually facing pretty unique circumstances and you\’ll need to take a consultative approach to work here. As we continue to grow and expand our portfolio, we are looking to further increase our team of Early Collections Debt Specialists to meet growing client demand whilst maintaining exceptionally high service standards. Managing an allocated portfolio of indebted client accounts to promote timely collection. Create a positive impact on historical debt and reduce outstanding payments. Continually monitoring any customer payment schedules. Working closely with operational and commercial managers throughout the business. Maintain a structured collection process and develop effective relationships with clients & account holders. Update and maintain the CRM system with cash allocation, payment processing…

Early Collections Debt Specialist employer: Utility Collections

At Utility Collections Ltd, we pride ourselves on fostering a supportive and dynamic work environment that empowers our Early Collections Debt Specialists to thrive. With competitive salaries and a focus on employee development, we offer unique growth opportunities in the fast-paced energy sector. Our consultative approach not only enhances your skills but also allows you to make a meaningful impact on clients' financial situations, all while being part of a collaborative team in the heart of Poulton le Fylde.
U

Contact Detail:

Utility Collections Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Early Collections Debt Specialist

✨Tip Number 1

Familiarize yourself with the collections industry, especially in the context of commercial energy. Understanding the unique challenges faced by business energy consumers will help you demonstrate your consultative approach during the interview.

✨Tip Number 2

Highlight any experience you have with CRM systems, as maintaining accurate records is crucial for this role. Be prepared to discuss how you've used such systems to manage client accounts and track payments effectively.

✨Tip Number 3

Showcase your ability to build relationships with clients and account holders. Think of examples where you've successfully navigated difficult conversations or resolved disputes, as this will be key in a consultative role.

✨Tip Number 4

Research Utility Collections Ltd and their approach to debt recovery. Being knowledgeable about their values and how they differentiate themselves in the market will allow you to align your answers with their mission during the interview.

We think you need these skills to ace Early Collections Debt Specialist

Consultative Selling Skills
Debt Recovery Knowledge
Customer Relationship Management (CRM)
Negotiation Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Analytical Skills
Empathy and Understanding
Organizational Skills
Ability to Work Under Pressure
Team Collaboration
Adaptability

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of an Early Collections Debt Specialist. Highlight your experience in the collections industry and how it aligns with the consultative approach mentioned in the job description.

Tailor Your CV: Customize your CV to reflect relevant skills and experiences that match the job requirements. Emphasize your ability to manage client accounts, monitor payment schedules, and maintain relationships with clients.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss specific examples from your past work that demonstrate your ability to create a positive impact on debt recovery and your consultative approach.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at Utility Collections

✨Understand the Collections Industry

Make sure you have a solid grasp of the collections industry, especially in the context of energy debt recovery. Familiarize yourself with common challenges and how a consultative approach can make a difference.

✨Showcase Your Communication Skills

Since the role involves building relationships with clients and account holders, be prepared to demonstrate your communication skills. Share examples of how you've effectively managed difficult conversations or resolved conflicts in the past.

✨Highlight Your Organizational Abilities

Discuss your experience with managing multiple accounts and maintaining structured processes. Utility Collections values a systematic approach, so be ready to explain how you prioritize tasks and monitor payment schedules.

✨Prepare Questions About Company Culture

Utility Collections prides itself on its unique approach to collections. Prepare thoughtful questions about their company culture and how they support their team members in achieving high service standards.

Early Collections Debt Specialist
Utility Collections
U
  • Early Collections Debt Specialist

    Full-Time
    27000 - 28500 £ / year (est.)

    Application deadline: 2027-01-23

  • U

    Utility Collections

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>