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For Companies Credit Control Agent
- Poulton-le-Fylde, FY6 8JX – Office Based
- £25,000 to £27,000 + Commission
- On Target Earnings: £40,000+
What\’s in it for you?
- Competitive basic salary with uncapped commission
- Realistic OTE of £40,000+
- Full training and ongoing development
- Join a growing, dynamic, and supportive team
- Be part of a scale-up business making a real difference in the energy sector
- Office-based role in a professional and approachable working environment
This role would suit someone who is:
- A confident communicator with strong telephone skills
- Resilient and able to remain calm under pressure
- Naturally empathetic and able to adapt to different customer needs
- Organised with great attention to detail
- Motivated and capable of managing their own workload
- A team player who can follow structured processes
- Tech-comfortable – especially with Microsoft Office and CRM systems
- Skills and Experience (Preferred but not essential):
- Experience in credit control or debt resolution
- Background in the utilities or energy industry
What You\’ll Be Doing:
As a Credit Control Agent, you\’ll be the key point of contact between energy suppliers and their commercial customers.
This isn\’t a one-size-fits-all collections role – it\’s about understanding each business\’s unique situation taking steps to help prevent future debt, and finding the right solution.
The role of Credit Control Agent:
- Proactively contact commercial customers with outstanding balances
- Negotiate payment or alternative commercial resolutions
- Investigate and resolve customer account queries
- Act as an intermediary between energy clients and their customers
- Agree and manage payment plans through to completion
- Recognise vulnerable customers and tailor your approach appropriately
- Identify non-compliant customers and escalate where necessary
- Maintain and manage your own portfolio of customer accounts
- Achieve individual and team KPIs set by both management and clients
Want to join a growing business where your communication skills and emotional intelligence are just as important as your ability to close a deal?
Apply now – and start making a real impact.
Credit Control Agent in Poulton-Le-Fylde employer: Utility Collections Ltd
Join a dynamic and supportive team as a Credit Control Agent in Poulton-Le-Fylde, where you will enjoy a competitive salary with uncapped commission and realistic on-target earnings of over £40,000. Our office-based role offers full training and ongoing development within a professional environment, making it an excellent opportunity for those looking to grow in the energy sector while making a meaningful impact.
Contact Detail:
Utility Collections Ltd Recruiting Team
