At a Glance
- Tasks: Support our sales team by ensuring contract accuracy and resolving issues with suppliers.
- Company: Join Utility Bidder, a leader in energy consultancy dedicated to helping businesses save on energy costs.
- Benefits: Enjoy 33 days holiday, paid birthday leave, and ongoing training opportunities.
- Other info: We promote equal opportunities and value diverse backgrounds in our workplace.
- Why this job: Be part of a dynamic team that values collaboration and personal growth in a fast-paced environment.
- Qualifications: Strong admin skills and a positive attitude are essential; experience in sales is a plus.
The predicted salary is between 19200 - 28800 € per year.
About Us
Utility Bidder is at the forefront of the energy consultancy industry, specialising in assisting businesses to secure optimal energy contracts while promoting energy efficiency. With a strong commitment to customer satisfaction, we have successfully helped thousands of clients reduce their energy costs.
We are currently looking for a Sales Support Administrator to join our team in Leicester. This role is essential in maintaining our high standards of customer care.
Job Responsibilities
- Provide quality control on all contract submissions that come through from our internal sales team or our external partners – this will involve verifying information on a written document.
- Repair contract errors on the sales teams/external partner’s behalf where possible – this may involve customer contact.
- Assist the sales team/external partners with resolving any contract issues where required.
- Liaise with suppliers either written or verbally to resolve any issues with contract submissions.
- Ensure that we receive correspondence from the suppliers that the submission has either been accepted or rejected.
- To proactively resolve any supplier rejections, track queries and monitor feedback.
- Maintain up to date knowledge of both internal processing criteria and suppliers’ criteria.
- Continually seek out new ideas and process improvement opportunities.
- Contribute to and maintain Departmental performance measures.
- You’ll have above average administration skills and ideally, you\'ll have worked in a high volume, sales focused environment.
- You’ll pay attention to the detail, and you’ll care about getting things right the first time. You’re reliable and able to deliver to tight deadlines.
- A strong collaborator, able to build strong relationships across the business with a focus on developing a ‘one team’ approach.
- Have a ‘can-do’ attitude and be able to step up to the challenges of working in a fast paced, dynamic, and developing organisation.
- Be an excellent communicator, bringing your personality to work and interacting with people on a human level.
- Motivation and a positive attitude are key to this role.
- Know your way around a computer and be comfortable with new solutions that could enhance our ways of working.
- Initiative and a desire to learn & grow with the business.
- Analytical and data driven - the ability to take data and info, translate into insight and drive decision making.
- Base salary £24,000 per annum (37.5 hours per week)
- Ongoing training and development including extensive 1:1 coaching and group sessions.
- 33 days holiday (inc bank holidays) – with the opportunity to buy & sell holidays.
- Paid birthday leave.
- Employee Assistance Programme – with 24/7 access to a Remote GP
- Cycle to Work Scheme & Tech Scheme
- Pension Scheme
- Life assurance cover
Utility Bidder is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, race, marital status, medical history, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.
Utility Bidder Recruitment Agency Policy
Utility Bidder has a commitment to building relationships directly with candidates for our employment opportunities, as such we do not accept speculative CVs from recruitment agencies.
Where agencies are required, we will work with our preferred agencies to source candidates for specific vacancies and will only pay agency fees where we have a documented agreement in place and an agency has been appointed by a member of the Utility Bidder People Team.
We do not pay agency fees where speculative or unsolicited CVs are submitted to Utility Bidder by any means other than through our recruitment portal.
Where CVs are submitted without instruction from the Utility Bidder People Team, Utility Bidder reserves the right to contact and work with these candidates directly without payment of agency fees.
#J-18808-LjbffrSales Support Administrator in Leicester employer: Utility Bidder
Utility Bidder is an exceptional employer, offering a dynamic work environment in Leicester where your contributions directly impact customer satisfaction and energy efficiency. With a strong focus on employee development through ongoing training and coaching, we foster a collaborative culture that values initiative and innovation. Enjoy generous benefits including 33 days of holiday, paid birthday leave, and a supportive Employee Assistance Programme, making Utility Bidder a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Leicester
✨Tip Number 1
Familiarise yourself with the energy consultancy industry and Utility Bidder's specific services. Understanding the nuances of energy contracts and efficiency can give you an edge in discussions during the interview.
✨Tip Number 2
Showcase your attention to detail by preparing examples of how you've successfully managed quality control in previous roles. Be ready to discuss specific instances where your diligence made a difference.
✨Tip Number 3
Highlight your communication skills by preparing to discuss how you've effectively liaised with different stakeholders in past positions. This will demonstrate your ability to build strong relationships, which is crucial for this role.
✨Tip Number 4
Research common issues that arise in contract submissions within the energy sector. Being able to speak knowledgeably about potential challenges and solutions will show your proactive approach and analytical mindset.
We think you need these skills to ace Sales Support Administrator in Leicester
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Sales Support Administrator position. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in administration or sales support roles. Mention specific examples where you demonstrated attention to detail, problem-solving skills, and the ability to work under tight deadlines.
Showcase Communication Skills:Since the role requires excellent communication, provide examples of how you've effectively communicated with team members, clients, or suppliers in past positions. This could be through written correspondence or verbal interactions.
Express Your Motivation:Convey your enthusiasm for the role and the company in your application. Discuss why you want to work at Utility Bidder and how you can contribute to their mission of promoting energy efficiency and customer satisfaction.
How to prepare for a job interview at Utility Bidder
✨Showcase Your Attention to Detail
As a Sales Support Administrator, attention to detail is crucial. Be prepared to discuss examples from your past experiences where you successfully identified and corrected errors in documentation or processes.
✨Demonstrate Your Communication Skills
This role requires excellent communication, both written and verbal. During the interview, practice clear and concise communication, and be ready to share instances where you effectively resolved issues through collaboration.
✨Highlight Your Problem-Solving Abilities
Utility Bidder values proactive problem solvers. Think of specific challenges you've faced in previous roles and how you approached them. This will show your ability to handle supplier rejections and contract issues.
✨Express Your Willingness to Learn
The company is looking for someone with a desire to grow. Share your enthusiasm for ongoing training and development, and mention any relevant skills or software you are eager to learn that could enhance your performance in this role.
