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For Companies At a Glance
- Tasks: Support our sales team by ensuring contract accuracy and resolving issues efficiently.
- Company: Join Utility Bidder, a leader in energy consultancy dedicated to customer satisfaction and cost reduction.
- Benefits: Enjoy 33 days holiday, paid birthday leave, and ongoing training opportunities.
- Why this job: Be part of a dynamic team that values collaboration and personal growth in a fast-paced environment.
- Qualifications: Strong admin skills and a positive attitude are essential; experience in sales is a plus.
- Other info: We promote equal opportunities and value diverse backgrounds in our workforce.
The predicted salary is between 19200 - 33600 £ per year.
About Us
Utility Bidder is at the forefront of the energy consultancy industry, specialising in assisting businesses to secure optimal energy contracts while promoting energy efficiency. With a strong commitment to customer satisfaction, we have successfully helped thousands of clients reduce their energy costs.
We are currently looking for a Sales Support Administrator to join our team in Leicester. This role is essential in maintaining our high standards of customer care.
Job Responsibilities
- Provide quality control on all contract submissions that come through from our internal sales team or our external partners – this will involve verifying information on a written document.
- Repair contract errors on the sales teams/external partner’s behalf where possible – this may involve customer contact.
- Assist the sales team/external partners with resolving any contract issues where required.
- Liaise with suppliers either written or verbally to resolve any issues with contract submissions.
- Ensure that we receive correspondence from the suppliers that the submission has either been accepted or rejected.
- To proactively resolve any supplier rejections, track queries and monitor feedback.
- Maintain up to date knowledge of both internal processing criteria and suppliers’ criteria.
- Continually seek out new ideas and process improvement opportunities.
- Contribute to and maintain Departmental performance measures.
- You’ll have above average administration skills and ideally, you\’ll have worked in a high volume, sales focused environment.
- You’ll pay attention to the detail, and you’ll care about getting things right the first time. You’re reliable and able to deliver to tight deadlines.
- A strong collaborator, able to build strong relationships across the business with a focus on developing a ‘one team’ approach.
- Have a ‘can-do’ attitude and be able to step up to the challenges of working in a fast paced, dynamic, and developing organisation.
- Be an excellent communicator, bringing your personality to work and interacting with people on a human level.
- Motivation and a positive attitude are key to this role.
- Know your way around a computer and be comfortable with new solutions that could enhance our ways of working.
- Initiative and a desire to learn & grow with the business.
- Analytical and data driven – the ability to take data and info, translate into insight and drive decision making.
- Base salary £24,000 per annum (37.5 hours per week)
- Ongoing training and development including extensive 1:1 coaching and group sessions.
- 33 days holiday (inc bank holidays) – with the opportunity to buy & sell holidays.
- Paid birthday leave.
- Employee Assistance Programme – with 24/7 access to a Remote GP
- Cycle to Work Scheme & Tech Scheme
- Pension Scheme
- Life assurance cover
Utility Bidder is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, race, marital status, medical history, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.
Utility Bidder Recruitment Agency Policy
Utility Bidder has a commitment to building relationships directly with candidates for our employment opportunities, as such we do not accept speculative CVs from recruitment agencies.
Where agencies are required, we will work with our preferred agencies to source candidates for specific vacancies and will only pay agency fees where we have a documented agreement in place and an agency has been appointed by a member of the Utility Bidder People Team.
We do not pay agency fees where speculative or unsolicited CVs are submitted to Utility Bidder by any means other than through our recruitment portal.
Where CVs are submitted without instruction from the Utility Bidder People Team, Utility Bidder reserves the right to contact and work with these candidates directly without payment of agency fees.
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Sales Support Administrator employer: Utility Bidder LTD
Contact Detail:
Utility Bidder LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the energy consultancy industry. Understanding the basics of energy contracts and efficiency will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills. Since the role involves liaising with suppliers and resolving contract issues, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your attention to detail. Prepare examples from your past experiences where you successfully managed high volumes of data or documents, as this will highlight your ability to maintain quality control in a fast-paced environment.
✨Tip Number 4
Demonstrate your collaborative spirit. Think of instances where you've worked well in a team, especially in sales-focused environments, and be ready to discuss how you can contribute to a 'one team' approach at Utility Bidder.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Sales Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administration or sales support roles. Mention specific examples where you demonstrated attention to detail, problem-solving skills, and effective communication.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Explain why you want to work at Utility Bidder and how you can contribute to their mission of customer satisfaction and energy efficiency.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Support Administrator role.
How to prepare for a job interview at Utility Bidder LTD
✨Showcase Your Attention to Detail
As a Sales Support Administrator, attention to detail is crucial. Be prepared to discuss examples from your past experiences where you successfully identified and corrected errors in documentation or processes.
✨Demonstrate Your Communication Skills
This role requires excellent communication, both written and verbal. During the interview, practice clear and concise communication, and be ready to share instances where you effectively resolved issues through collaboration.
✨Highlight Your Problem-Solving Abilities
Utility Bidder values proactive problem solvers. Think of specific challenges you've faced in previous roles and how you approached them. This will show your potential employer that you can handle contract issues efficiently.
✨Express Your Willingness to Learn
The company is looking for someone who is eager to grow and adapt. Share your enthusiasm for learning new systems and processes, and mention any relevant training or development you've pursued in the past.
