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- Tasks: Drive growth by managing enterprise accounts and building strong customer relationships.
- Company: Join a leading provider of DevOps solutions trusted by Fortune 100 companies.
- Benefits: Enjoy competitive pay, remote work options, and opportunities for professional growth.
- Why this job: Shape the future of DevOps while making a real impact on customer success.
- Qualifications: Bachelor's degree and 15 years of software sales experience required.
- Other info: Experience with large strategic accounts in the Nordics is a plus.
The predicted salary is between 43200 - 72000 £ per year.
Our client provides DevOps solutions to thousands of customers, including the majority of the Fortune 100s. They manage, accelerate, and secure their software delivery from code to production. As a Strategic Account Executive, you will be directly responsible for the growth of the company, providing an exciting opportunity to drive and shape the future of DevOps processes within your allocated enterprise account portfolio. You will be responsible for identifying opportunities to maximize our customer's value from our products and services, and maintaining strong customer relationships.
Responsibilities:
- Develop customer relationships to promote retention and loyalty
- Identify & close new up-sell and expansion opportunities with existing customers
- Responsible for success and renewals process for a portfolio of customers; analyze usage metrics to understand customers’ usage of our product (evaluate product adoption)
- Contact customers throughout the life cycle and prior to renewal to discuss metrics and identify obstacles to renewals
- Partner with Finance and Legal in negotiating, structuring and quoting renewal contracts for the highest possible renewal rates
- Maintain long-term account health and relationships
- Evaluate renewal probabilities
- Work with customers to ensure satisfaction; support pre-sales cycles
- Use Salesforce, JIRA, Confluence, and Advanced Microsoft Excel for projects
- Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success within the customer base
- Escalate at-risk customers appropriately
- Document communications and transactions in Salesforce to ensure accurate renewal forecasting and analyses
- Make sure to keep customers updated on best practices, product features, new releases, and upgrades
Requirements:
- Bachelor's degree or foreign equivalent in Business Administration, Finance, Economics, or Computer Engineering
- Minimum 15 years of experience preferably in Software subscription sales
- Revenue quota carrying experience with large enterprise customers is a must
- Experience in closing 7 digits deals
- Experience in managing & owning the full sale cycle from lead to closing the deal
- Experience includes supporting pre-sales cycles; using Salesforce and Advanced Microsoft Excel
- Experience in working with Large Strategic accounts within the Nordics region – Advantage
Strategic account executive employer: Utility and Power Professionals
Contact Detail:
Utility and Power Professionals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic account executive
✨Tip Number 1
Network with professionals in the DevOps and software sales industry. Attend relevant conferences, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and the specific needs of their customers.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in DevOps. Understanding the current landscape will help you speak confidently about how you can add value to the company's offerings and address customer pain points effectively.
✨Tip Number 3
Prepare to discuss your experience with large enterprise accounts, particularly in the Nordics region. Highlight specific examples where you've successfully closed significant deals and maintained long-term relationships, as this will demonstrate your capability to excel in this role.
✨Tip Number 4
Showcase your proficiency with Salesforce and Advanced Microsoft Excel during discussions. Be ready to explain how you've used these tools to drive sales success and manage customer relationships, as this is crucial for the Strategic Account Executive position.
We think you need these skills to ace Strategic account executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software subscription sales and managing large enterprise accounts. Use specific metrics to demonstrate your success, such as revenue generated or deals closed.
Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to develop customer relationships and drive product adoption. Mention any experience you have with tools like Salesforce and Advanced Microsoft Excel, as well as your familiarity with the Nordics region.
Showcase Relevant Skills: Highlight skills that are crucial for the role, such as negotiation, analytical thinking, and customer relationship management. Provide examples of how you've successfully navigated the full sales cycle in previous roles.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Utility and Power Professionals
✨Know Your Numbers
As a Strategic Account Executive, you'll need to demonstrate your understanding of revenue metrics and sales performance. Be prepared to discuss your past achievements in closing high-value deals and how you managed your sales pipeline effectively.
✨Understand the Product Inside Out
Familiarise yourself with the DevOps solutions offered by the company. Be ready to explain how these products can benefit enterprise customers and share examples of how you've successfully driven product adoption in previous roles.
✨Build Rapport with the Interviewers
Since this role involves maintaining strong customer relationships, show your interpersonal skills during the interview. Engage with your interviewers, ask insightful questions, and demonstrate your ability to connect with others.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of examples from your experience where you've identified obstacles in renewals or upselling opportunities and how you overcame them.
