At a Glance
- Tasks: Investigate and resolve smart meter alerts while engaging with customers.
- Company: Utilita, the UK's first energy company focused on smart technology and sustainability.
- Benefits: Competitive salary, bonus scheme, 25 days leave, private healthcare, and mental wellbeing support.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Join a pioneering team making a real impact on energy efficiency and customer satisfaction.
- Qualifications: Qualified Dual Fuel Smart Meter Engineer with relevant certifications and experience.
The predicted salary is between 40758 - 40758 £ per year.
Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers' pockets and the planet.
Are you a qualified Dual Fuel Smart Meter Engineer? Do you enjoy solving complex Smart Meter issues? If so, we have a great opportunity for you to join our award-winning Field Services team as a Revenue Protection Smart Meter Engineer.
What does this role involve?
- Representing our Revenue Protection team, you will attend domestic and commercial properties to investigate and resolve smart meter alerts and safety issues.
- Your day-to-day responsibilities will include engaging with customers at pre-warrant and warrant appointments; discussing repayment options and agreeing suitable resolutions; installing and exchanging smart meters when required; collaborating with internal teams to ensure all outcomes are compliant.
Who are we looking for?
The successful candidate will hold CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi rate), along with previous experience as a Smart Meter Engineer. 3-Phase and Medium pressure qualifications would be desirable but not essential. You will thrive in a team-focused environment where clear communication, flexibility and resilience are key. With no two days the same, you’ll enjoy adapting to new challenges and making a real impact. Your role will involve having access to our customer’s homes, so you’ll need to go through some enhanced security vetting.
Our employees, just like our customers, come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things!
- Join a company that truly invests in you.
- Enjoy a structured bonus scheme, clear career and development opportunities.
- Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services.
- Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day.
- Plus, benefit from a generous pension contribution.
We’re more than a workplace; we’re a place to thrive.
About us: Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Revenue Protection Smart Meter Engineer in Newcastle upon Tyne employer: Utilita
Utilita Energy is an exceptional employer that prioritises employee growth and well-being, offering a structured bonus scheme, 25 days of leave plus bank holidays, and access to private healthcare. With a strong commitment to diversity and inclusion, our team-oriented culture fosters an environment where you can thrive while making a meaningful impact in the energy sector. Join us in our mission to empower customers and drive sustainability as we lead the smart meter revolution in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Protection Smart Meter Engineer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at Utilita on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Revenue Protection Smart Meter Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss specific smart meter issues you've solved in the past. We want to see how you think on your feet!
✨Tip Number 3
Show your passion for sustainability and customer service during your conversations. Utilita values fairness and innovation, so let that shine through when you talk about your experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Revenue Protection Smart Meter Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Skills:Make sure to highlight your qualifications like CMA1/CCN1, MET1, and MOCOPA in your application. We want to see how your experience as a Smart Meter Engineer makes you the perfect fit for our Revenue Protection team!
Be Personable:Since you'll be engaging with customers regularly, let your personality shine through! Share examples of how you've successfully communicated and resolved issues in the past. We love seeing candidates who can connect with people.
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect our values of fairness, smart technology, and sustainability. Show us how you align with our mission and what makes you excited about joining Utilita.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Utilita
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around smart meters and the relevant qualifications like CMA1/CCN1, MET1, and MOCOPA. Be ready to discuss specific scenarios where you've solved complex issues in the past.
✨Show Your People Skills
As a Revenue Protection Smart Meter Engineer, you'll be engaging with customers regularly. Prepare examples of how you've effectively communicated with customers, resolved conflicts, or discussed repayment options. This will show that you can handle the interpersonal side of the job.
✨Emphasise Teamwork
Utilita values collaboration, so be prepared to talk about your experience working in teams. Share instances where you've worked with internal teams to ensure compliance or tackled challenges together. Highlighting your flexibility and resilience will also go a long way.
✨Align with Their Values
Familiarise yourself with Utilita's core values: Fairness, Smart, and Sustainability. Think about how your personal values align with theirs and be ready to discuss this during the interview. Showing that you resonate with their mission can set you apart from other candidates.
