At a Glance
- Tasks: Investigate and resolve smart meter issues while engaging with customers.
- Company: Utilita, the UK's first energy company focused on smart technology.
- Benefits: Competitive salary, bonus scheme, 25 days leave, and private healthcare.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Join a pioneering team making a real impact on energy efficiency.
- Qualifications: Qualified Dual Fuel Smart Meter Engineer with relevant certifications.
The predicted salary is between 40758 - 40758 £ per year.
Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers' pockets and the planet.
Are you a qualified Dual Fuel Smart Meter Engineer? Do you enjoy solving complex Smart Meter issues? If so, we have a great opportunity for you to join our award-winning Field Services team as a Revenue Protection Smart Meter Engineer.
What does this role involve?
- Representing our Revenue Protection team, you will attend domestic and commercial properties to investigate and resolve smart meter alerts and safety issues.
- Your day-to-day responsibilities will include:
- Engaging with customers at pre-warrant and warrant appointments;
- Discussing repayment options and agreeing suitable resolutions;
- Installing and exchanging smart meters when required;
- Collaborating with internal teams to ensure all outcomes are compliant.
Who are we looking for?
The successful candidate will hold CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi rate), along with previous experience as a Smart Meter Engineer. 3-Phase and Medium pressure qualifications would be desirable but not essential. You will thrive in a team-focused environment where clear communication, flexibility and resilience are key. With no two days the same, you’ll enjoy adapting to new challenges and making a real impact. Your role will involve having access to our customer’s homes, so you’ll need to go through some enhanced security vetting.
Our employees, just like our customers, come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things!
- Join a company that truly invests in you.
- Enjoy a structured bonus scheme, clear career and development opportunities.
- Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services.
- Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day.
- Plus, benefit from a generous pension contribution.
We’re more than a workplace; we’re a place to thrive.
About us: Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Revenue Protection Smart Meter Engineer in Eastleigh employer: Utilita
Utilita Energy is an exceptional employer that prioritises employee growth and well-being, offering a structured bonus scheme, 25 days of leave plus bank holidays, and access to private healthcare. Our inclusive work culture fosters diversity and encourages you to be your authentic self while making a meaningful impact in the energy sector. Join us in our mission to empower customers and contribute to a sustainable future, all while enjoying unique benefits like exclusive event tickets and a generous pension contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Protection Smart Meter Engineer in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to current employees at Utilita on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Revenue Protection Smart Meter Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge about smart meters. Be ready to discuss how you’ve solved complex issues in the past, as this will show you’re the right fit for the team.
✨Tip Number 3
Show your passion for sustainability and customer service during your conversations. Utilita values fairness and innovation, so make sure to highlight how you align with these core values in your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Utilita family.
We think you need these skills to ace Revenue Protection Smart Meter Engineer in Eastleigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Revenue Protection Smart Meter Engineer role. Highlight your relevant qualifications like CMA1/CCN1, MET1, and any experience you have with smart meters. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about energy efficiency and how you can contribute to our mission at Utilita. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills:As a Smart Meter Engineer, you'll be solving complex issues daily. In your application, share specific examples of challenges you've faced in previous roles and how you resolved them. This will show us that you're ready for the dynamic environment we offer.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the latest updates on your application. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Utilita
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to smart meters and the specific qualifications required for the role, like CMA1/CCN1 and MET1. Being able to discuss your experience with complex smart meter issues will show that you're not just qualified, but also passionate about the work.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved smart meter alerts or safety issues in the past. Utilita values innovation and adaptability, so demonstrating your ability to think on your feet and come up with effective solutions will definitely impress.
✨Engage with the Company Values
Familiarise yourself with Utilita's core values: Fairness, Smart, and Sustainability. During the interview, try to weave these values into your responses, showing how your personal beliefs align with the company's mission to empower customers and promote sustainability.
✨Practice Clear Communication
Since the role involves engaging with customers and collaborating with internal teams, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing repayment options and resolutions in a customer-friendly manner.
