At a Glance
- Tasks: Ensure sales compliance and customer satisfaction through quality assurance checks.
- Company: Utilita, the UK's first energy company focused on smart technology.
- Benefits: Competitive salary, structured bonus scheme, 25 days leave, and career development opportunities.
- Other info: Join a diverse team that values authenticity and inclusivity.
- Why this job: Make a real impact by supporting customers and improving sales processes.
- Qualifications: Strong communication skills, organisation, and problem-solving abilities.
The predicted salary is between 27976 - 27976 £ per year.
Location: Remote / Chesterfield
Salary: £27,976 (Pro-Rata)
Hours: Monday - Friday 11am - 3pm (20 hours per week)
Unfortunately, this role is not eligible for sponsorship.
Established in 2003, Utilita is the UK's first and still only energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers' pockets and the planet.
We have a fantastic opportunity for you to join our Sales Validation Team, where you will support our national field sales agents, ensuring all sales are fully compliant.
What does this role involve?
- Following the successful onboarding of a new customer by one of our Field Sales Representatives, you will be responsible for contacting the customer to conduct a quality assurance and compliance check.
- During this call, you will verify that all relevant information has been accurately captured, ensure the customer fully understands the products and services they have signed up for, and confirm that all required processes and documentation have been completed correctly.
- You will carefully record the outcomes of each customer interaction on our internal systems, maintaining accurate and detailed records to support compliance and service standards.
- In addition, you will identify any areas for improvement and provide regular feedback to Team Leaders and Line Managers, helping to support the ongoing coaching, development, and performance improvement of our Sales Representatives.
- Your role will play a key part in maintaining high levels of customer satisfaction, ensuring regulatory compliance, and driving continuous improvement across the sales team.
Who are we looking for?
- You will have excellent verbal and written communication skills, enabling you to engage professionally and confidently with customers, colleagues, and stakeholders at all levels.
- You will be an active listener with the ability to gather accurate information and clearly explain processes while delivering a positive customer experience.
- You will be highly organised, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
- Working under pressure, you will be able to prioritise your workload effectively, meet deadlines, and maintain a high level of accuracy and attention to detail.
- You will also demonstrate strong problem-solving skills, adapting to changing priorities and handling challenging situations with professionalism and confidence.
- In addition, you will be comfortable working independently while also collaborating as part of a wider team, ensuring all tasks are completed efficiently and in line with company standards, quality requirements, and compliance procedures.
Our employees, just like our customers, come from all walks of life, and we are fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things!
- Join a company that truly invests in you.
- Enjoy a structured bonus scheme, clear career and development opportunities.
- Recharge with 25 days leave, plus...
Sales Validation Advisor (Part-Time) in Chesterfield employer: Utilita
Utilita is an exceptional employer that prioritises both employee success and environmental sustainability. With a vibrant work culture that encourages personal growth and offers uncapped commission opportunities, employees can thrive while making a meaningful impact in the community. Located in Oxford, our team enjoys flexible working patterns and the chance to be part of the UK's largest prepayment energy supplier, where every conversation contributes to a greener future.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Validation Advisor (Part-Time) in Chesterfield
✨Leverage Local Networking Events
Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!
✨Showcase Your Expertise on Social Media
Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like Utilita looking to hire part-time talent.
✨Utilise Job Boards Specific to Sales
Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!
✨Direct Outreach to Companies
Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like Utilita. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.
We think you need these skills to ace Sales Validation Advisor (Part-Time) in Chesterfield
Some tips for your application 🫡
Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!
Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!
Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at Utilita and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!
References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!
How to prepare for a job interview at Utilita
✨Showcase Your People Skills
In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!
✨Research Utilita’s Products and Customers
Dig deep into what Utilita sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.
✨Prepare for Role-Playing Scenarios
Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for Utilita’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!
✨Flexibility and Availability is Key
In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!
