At a Glance
- Tasks: Investigate and resolve smart meter issues while engaging with customers.
- Company: Utilita, the UK's first energy company focused on smart technology.
- Benefits: Competitive salary, bonus scheme, 25 days leave, and private healthcare.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Join a pioneering team making a real impact on energy efficiency.
- Qualifications: Qualified Dual Fuel Smart Meter Engineer with relevant experience.
The predicted salary is between 40758 - 40758 € per year.
Salary: £40,758 plus Bonus scheme
Hours: 40 hours per week
Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers' pockets and the planet.
Are you a qualified Dual Fuel Smart Meter Engineer? Do you enjoy solving complex Smart Meter issues? If so, we have a great opportunity for you to join our award-winning Field Services team as a Revenue Protection Smart Meter Engineer.
What does this role involve?
- Representing our Revenue Protection team, you will attend domestic and commercial properties to investigate and resolve smart meter alerts and safety issues.
- Your day-to-day responsibilities will include:
- Engaging with customers at pre-warrant and warrant appointments;
- Discussing repayment options and agreeing suitable resolutions;
- Installing and exchanging smart meters when required;
- Collaborating with internal teams to ensure all outcomes are compliant.
Who are we looking for?
The successful candidate will hold CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi rate), along with previous experience as a Smart Meter Engineer. 3-Phase and Medium pressure qualifications would be desirable but would not be essential.
You will thrive in a team-focused environment where clear communication, flexibility and resilience are key. With no two days the same, you’ll enjoy adapting to new challenges and making a real impact. Your role will involve having access to our customer’s homes, so you’ll need to go through some enhanced security vetting.
Our employees, just like our customers, come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things!
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace; we’re a place to thrive.
About us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation.
Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Revenue Protection Smart Meter Engineer in Reading employer: Utilita Field Services Limited
Utilita Energy is an exceptional employer that prioritises employee growth and well-being, offering a structured bonus scheme, 25 days of leave plus bank holidays, and access to private healthcare. With a strong commitment to diversity and inclusion, Utilita fosters a supportive work culture where employees can thrive while making a meaningful impact in the energy sector. Join us in our mission to empower customers and contribute to a sustainable future.
Contact Detail:
Utilita Field Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Protection Smart Meter Engineer in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy sector, especially those who work with smart meters. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge about smart meters. We recommend practising common interview questions related to problem-solving and customer engagement to show you’re the right fit.
✨Tip Number 3
Showcase your adaptability! In this role, no two days are the same, so be ready to share examples of how you've tackled unexpected challenges in the past. This will highlight your resilience and flexibility.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Revenue Protection Smart Meter Engineer in Reading
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your qualifications like CMA1/CCN1, MET1, and any other relevant certifications. We want to see how your experience as a Smart Meter Engineer makes you the perfect fit for our team!
Tailor Your Application:Don’t just send a generic application! Take a moment to align your skills and experiences with what we’re looking for in the job description. This shows us that you’re genuinely interested in the role.
Be Yourself:We value authenticity, so let your personality shine through in your application. Share your passion for solving complex issues and how you thrive in a team-focused environment. We want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Utilita Field Services Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to smart meters and the specific qualifications required for the role, like CMA1/CCN1 and MET1. Be ready to discuss your previous experiences as a Smart Meter Engineer and how you've tackled complex issues in the past.
✨Show Your Problem-Solving Skills
Utilita is looking for someone who enjoys solving complex problems. Prepare examples of situations where you've successfully resolved smart meter alerts or safety issues. Highlight your ability to think on your feet and adapt to new challenges.
✨Engage with Empathy
Since you'll be interacting with customers, practice how to communicate effectively and empathetically. Think about how you would explain repayment options or resolutions to a customer in a way that’s clear and supportive. This will show that you can represent the Revenue Protection team well.
✨Embrace the Company Values
Familiarise yourself with Utilita's core values: Fairness, Smart, and Sustainability. Be prepared to discuss how these values resonate with you and how you can contribute to fostering an inclusive culture within the team. This will demonstrate that you're not just a fit for the role, but also for the company ethos.
