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For Companies At a Glance
- Tasks: Empower your community with energy-saving advice and support sustainability initiatives.
- Company: Join Utilita Energy, a leader in fair and flexible energy services.
- Benefits: Enjoy 25 days leave, private healthcare, and a structured bonus scheme.
- Why this job: Make a real difference while building a career in sustainability.
- Qualifications: Passion for sustainability and great communication skills required.
- Other info: Be part of a team that values fairness, innovation, and community impact.
The predicted salary is between 26208 - 26208 £ per year.
Location: Shirley Hub
Salary: £26,208 per annum
Hours: 40 hours per week Monday - Saturday
Sponsorship: Unfortunately, we are not able to offer sponsorship for this role.
Join Us as an Energy Expert in our Shirley Hub - Empowering People & Supporting Sustainability!
Are you passionate about helping others and making a real difference in your community? We’re looking for friendly, proactive individuals to join our Shirley Energy Hub team, where customer care, community support, and sustainability go hand in hand.
What You’ll Be Doing
- As a key member of our high street Energy Hub team, you’ll be at the forefront of driving sustainability in your local community.
- You’ll be the first point of contact for customers, whether face-to-face or over the phone, offering support that goes beyond energy services.
- You’ll empower customers with practical, personalised energy-saving advice, helping them reduce their usage, lower their bills, and shrink their carbon footprint, along with introducing them to our innovative, eco-conscious products and services.
- Using our in-house CRM system, you’ll resolve queries efficiently and clearly translating technical information into everyday language and ensuring every interaction supports our mission for a more sustainable future.
- Beyond customer service, you’ll be a sustainability ambassador in your community. You’ll collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promote environmental responsibility.
- By leading local green initiatives and working closely with your team, you’ll inspire others to take part in building a cleaner, more connected future-making our Energy Hubs not just places of service, but centres of environmental and social impact.
What We’re Looking For
- A genuine interest in sustainability and community engagement, with the opportunity to gain a ISEP qualification.
- A passion for helping people and making a difference.
- Great communication skills across all channels.
- A proactive, can-do attitude.
Ready to power up your career while powering down our carbon footprint? Join us and be part of something bigger, where your work supports people, the planet, and their pocket.
The Important Things!
- Join a company that truly invests in you.
- Enjoy a structured bonus scheme, clear career and development opportunities.
- Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services.
- Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day.
- Plus, benefit from a generous pension contribution.
We’re more than a workplace, we’re a place to thrive.
About Us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need.
Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Energy Hub Specialist — Community & Sustainability in Southampton employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Hub Specialist — Community & Sustainability in Southampton
✨Tip Number 1
Get to know the company! Before your interview, dive into Utilita's mission and values. Understanding their commitment to sustainability and community support will help you connect your passion for these areas with what they stand for.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can showcase your communication skills and proactive attitude, which are key for the Energy Hub Specialist role.
✨Tip Number 3
Bring your A-game to the interview! Prepare some examples of how you've helped others or contributed to sustainability initiatives in the past. This will show you're not just a fit for the role, but also genuinely passionate about making a difference.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind for the hiring team.
We think you need these skills to ace Energy Hub Specialist — Community & Sustainability in Southampton
Some tips for your application 🫡
Keep Your CV Fresh: Make sure your CV is up to date and tailored for the Energy Hub Specialist role. Highlight your experience in customer service and any sustainability initiatives you've been involved in, as these are key to what we’re looking for!
Read the Job Specs Carefully: Before you hit apply, take a good look at the job description. Understanding what we value in a candidate will help you align your application with our mission of community support and sustainability.
Show Your Passion: In your cover letter, let us know why you’re passionate about sustainability and helping others. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the community.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, your application goes directly to us, and we can’t wait to see how you can contribute to our Energy Hub team!
How to prepare for a job interview at Utilita Energy
✨Know Your Stuff on Sustainability
Make sure you brush up on the latest trends and practices in sustainability. Be ready to discuss how you can help the community reduce their carbon footprint and why it matters. Showing genuine passion for the environment will definitely impress your interviewers!
✨Practice Your Communication Skills
Since you'll be the first point of contact for customers, it's crucial to demonstrate excellent communication skills. Practice explaining complex energy concepts in simple terms. Role-play with a friend or family member to get comfortable with this.
✨Show Your Community Spirit
Think about examples from your past where you've engaged with the community or supported local initiatives. Be prepared to share these stories during your interview to highlight your proactive attitude and commitment to making a difference.
✨Familiarise Yourself with the Company
Do your homework on Utilita Energy and its mission. Understand their values around fairness, smart technology, and sustainability. This knowledge will not only help you answer questions but also show that you're genuinely interested in being part of their team.