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- Tasks: Empower your community with energy-saving advice and support sustainability initiatives.
- Company: Join Utilita Energy, a leader in fair and flexible energy services.
- Benefits: Enjoy 25 days leave, private healthcare, and a structured bonus scheme.
- Why this job: Make a real difference while building a career in sustainability.
- Qualifications: Passion for sustainability and great communication skills required.
- Other info: Be part of a team that values fairness, smart solutions, and environmental impact.
The predicted salary is between 22000 - 30000 £ per year.
Location: Shirley Hub
Salary: £26,208 per annum
Hours: 40 hours per week Monday - Saturday
Sponsorship: Unfortunately, we are not able to offer sponsorship for this role.
Join Us as an Energy Expert in our Shirley Hub - Empowering People & Supporting Sustainability!
Are you passionate about helping others and making a real difference in your community? We are looking for friendly, proactive individuals to join our Shirley Energy Hub team, where customer care, community support, and sustainability go hand in hand.
What You’ll Be Doing:
As a key member of our high street Energy Hub team, you will be at the forefront of driving sustainability in your local community. You will be the first point of contact for customers, whether face-to-face or over the phone, offering support that goes beyond energy services. You will empower customers with practical, personalised energy-saving advice, helping them reduce their usage, lower their bills, and shrink their carbon footprint, along with introducing them to our innovative, eco-conscious products and services.
Using our in-house CRM system, you will resolve queries efficiently and clearly translate technical information into everyday language, ensuring every interaction supports our mission for a more sustainable future. Beyond customer service, you will be a sustainability ambassador in your community. You will collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promote environmental responsibility. By leading local green initiatives and working closely with your team, you will inspire others to take part in building a cleaner, more connected future—making our Energy Hubs not just places of service, but centres of environmental and social impact.
What We’re Looking For:
- A genuine interest in sustainability and community engagement, with the opportunity to gain a ISEP qualification.
- A passion for helping people and making a difference.
- Great communication skills across all channels.
- A proactive, can-do attitude.
Ready to power up your career while powering down our carbon footprint? Join us and be part of something bigger, where your work supports people, the planet, and their pocket.
The Important Things!
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We are more than a workplace; we are a place to thrive.
About Us:
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we have made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we are always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030; we will continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Energy Expert in Southampton employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Expert in Southampton
✨Tip Number 1
Get to know the company inside out! Research Utilita Energy and their sustainability initiatives. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely passionate about their mission and ready to contribute.
✨Tip Number 2
Practice your communication skills! As an Energy Expert, you'll need to explain complex ideas in simple terms. Try role-playing with a friend or family member to get comfortable with translating technical jargon into everyday language.
✨Tip Number 3
Show off your community spirit! Think of examples where you've engaged with your local community or supported sustainability efforts. This will highlight your proactive attitude and passion for making a difference, which is exactly what they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and being part of something bigger in the fight for sustainability.
We think you need these skills to ace Energy Expert in Southampton
Some tips for your application 🫡
Show Your Passion for Sustainability: Make sure to highlight your genuine interest in sustainability and community engagement in your application. We want to see how you can contribute to our mission of making a positive impact on the environment and supporting local communities.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Energy Expert role. We love seeing how your background fits with what we do at Utilita.
Communicate Clearly: Since great communication is key for this role, ensure your written application is clear and concise. Use everyday language to explain your experiences and avoid jargon. We appreciate straightforwardness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at Utilita!
How to prepare for a job interview at Utilita Energy
✨Know Your Stuff
Make sure you brush up on your knowledge of sustainability and energy-saving practices. Familiarise yourself with the latest eco-friendly products and services that Utilita offers, as well as any community initiatives they support. This will show your genuine interest in the role and help you connect with the interviewers.
✨Practice Your People Skills
As an Energy Expert, you'll be interacting with customers regularly. Practise your communication skills by role-playing common customer scenarios with a friend or family member. Focus on how to explain technical information in simple terms, as this is crucial for helping customers understand their energy options.
✨Show Your Passion
During the interview, let your enthusiasm for sustainability and community engagement shine through. Share personal experiences or projects where you've made a difference, whether it's volunteering or leading green initiatives. This will demonstrate your commitment to the values that Utilita stands for.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the company's future sustainability goals or how they measure the impact of their community initiatives. This not only shows your interest in the role but also your desire to contribute to the company's mission.