Smart Meter Regulatory Compliance Manager

Location: Chandlers Ford

Salary: £55,209 with a 15% annual bonus

Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers' pockets and the planet.

Are you passionate about regulatory compliance? Do you thrive in dynamic environments where your expertise can make a real impact? If so, we have the perfect opportunity for you.

What does this role involve?

We are looking for an experienced and detail-oriented Smart Meter Regulatory Compliance Manager to join our Industry Operations department. You will be responsible for overseeing our compliance within smart meter regulations, ensuring our processes meet all regulatory requirements.

Day To Day You Will:

• Develop and implement compliance programs related to smart meter regulations;
• Monitor regulatory changes and ensure timely updates to company policies and procedures;
• Ensure all processes are documented and stored to ISO27001 standards;
• Conduct regular audits and assessments to ensure compliance with regulatory standards;
• Liaise with regulatory bodies and industry stakeholders to stay informed about regulatory developments;
• Provide training and guidance to staff on regulatory compliance and best practices;
• Prepare and submit compliance reports to senior management and regulatory authorities;
• Investigate and resolve compliance issues and implement corrective actions as needed.

Who are we looking for?

We are seeking a proactive and detail-oriented manager passionate about regulatory compliance, with experience implementing business-wide processes. You should have a strong background in compliance management within the energy sector and a deep understanding of smart meter regulations. Your analytical skills will be crucial in assessing compliance risks and implementing mitigation strategies. Excellent communication and interpersonal skills are essential for liaising with regulatory bodies and key stakeholders. You should be able to work independently and collaboratively, bringing innovative solutions. Some access to sensitive information may require enhanced security vetting.

Most of the team works remotely, but they value face-to-face interactions to maintain relationships and collaborate. Our employees, just like our customers, come from all walks of life. We champion diversity, foster an inclusive culture, and enable an environment where you can be your authentic self.

What's in it for you?

• Bonus Scheme – structured bonus based on personal and business performance, aligned with our core values: smart, fairness, and sustainability.
• Career progression – training and clear pathways to help achieve your goals; ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024.
• Win tickets! – competitions for tickets to shows at arenas like Cardiff, Sheffield, Newcastle, Birmingham, and sporting events including cricket at the Utilita Bowl.
• Time off – 25 days annual leave plus bank holidays.
• Health care scheme – dental, eye care, MRI scans, diagnostics, and health consultations.
• Employee Assistance Programme – access to a dedicated GP line, counselling, legal, and financial advice 24/7.
• Exclusive packages – discounts on Sky TV and broadband.
• Giving back – paid volunteering day annually and involvement in fundraising.
• Death in service – three times your annual salary paid to your next of kin.
• Pension – company contributes 4% of your salary if you contribute 5%.

About Us

We are the energy company of choice for over 800,000 UK homes, helping customers reduce energy use with our award-winning app and smart meters. Since 2008, we’ve used the latest technology to give more visibility and control over energy usage. Recognized for our innovative approach, we won the Utility Week Cost of Living Award 2023 and are a certified Great Place to Work. Committed to net zero by 2030, we believe “what you can see, you can save,” emphasizing sustainability as a core value. Our core values are fairness, smart, and sustainability.