Service Delivery Team Leader (PMO)
Service Delivery Team Leader (PMO)

Service Delivery Team Leader (PMO)

Full-Time 54821 - 61819 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to manage IT projects and deliver innovative solutions.
  • Company: Join Procode, a cutting-edge SaaS company revolutionising the energy sector.
  • Benefits: Enjoy remote work, generous leave, bonuses, and wellness support.
  • Why this job: Be part of a diverse culture that values authenticity and innovation.
  • Qualifications: Experience in PMO environments and strong stakeholder management skills required.
  • Other info: Monthly travel to our head office in Chandlers Ford is needed.

The predicted salary is between 54821 - 61819 Β£ per year.

Location Remote / Chandlers Ford Closing Date 23/08/2024 Job Profile Job Profile document

Looking for new energy

Job Title: Service Delivery Team Leader (PMO)
Department: IT
Location: Remote working with monthly travel to Head office in Chandlers Ford
Salary: Β£54,821 to Β£61,819

We’re Procode, a commercial Software as a Service (SaaS) company specialising in the energy sector. Led by our award-winning Chief Technology Officer (voted 11th at the CIO 100 Awards in 2023) the team is on a journey to deliver outstanding software solutions and data services tailored to our customer\’s needs and requirements.

Our plan is to enhance our position in our current market space, to expand into new sectors; with an aspiration to develop into new geographies.

What Does This Role Involve?
As the Service Delivery Team Leader, you will have responsibility for management of the IT portfolio of change plus the leadership and line management of a multi-functional team.

You will be accountable for the finance, performance, KPI, risk, reporting and governance aspects of the PMO function at a portfolio level.

You will lead on the delivery of methodologies and best practise. This will include a centre of excellence capability, setting the standard for delivery roles.

We are looking for like-minded individuals, who can come with new ideas to enhance the existing team.

What do we need from you?
Your proven experience in both portfolio and embedded PMO environments will give you the solid foundations you need for success in this position.

Your knowledge of PMO best practice will help you to support the continuous improvement of processes and methods, as well as driving the adoption of these within the business.

Your highly developed interpersonal and stakeholder skills will allow you to build strong relationships, influence appropriately and bring people on the change journey together.

Your role might involve having access to some sensitive information, so you’ll most likely need to go through some enhanced security vetting.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

Who we are in more detail!
Since 2006, Procode has been transforming the way world class services are delivered and reducing cost to serve with our innovative technology solutions.

Our platforms are trusted by hundreds of thousands of end customers and their suppliers every day. This includes our industry-leading smartphone app and Adaptor technology for UK smart meters.

At Procode, we pride ourselves on being at the forefront of Agile methodology adoption and the delivery of the best solutions to our clients. With a deep understanding of the latest techniques, such as Behaviour-Driven Development (BDD) and Test-Driven Development (TDD), which enable us to engage users by creating meaningful scenarios that align with their needs and goals.

As a SaaS provider, we harness the power of cloud technologies to deliver adaptable and scalable solutions that can grow alongside our clients\’ businesses.

The Important Things! (FYI Benefits available from your first day!)

  • Bonus Scheme – made up of a business element and demonstrating our three core values, Smart, Fairness and Sustainability.
  • Career progression – we want our staff to build up and grow their careers with us. To help with this we offer training to help you achieve your goals.
  • Giveaways! – we run regular competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
  • Time off – we all need time to recharge our batteries. Our staff have 25 days annual leave plus bank holidays to help make this happen.
  • Wellbeing App – your wellbeing is very important to us, we provide access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
  • Health care scheme – we know taking care of yourself costs. So, we partner with BHSF on a cashback scheme that provides money back on services such as dental, eye care and treatments including MRI scans and diagnostics health consultations. This can also be enhanced to cover your partner and children.
  • Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
  • Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
  • Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
  • Death in service – we pay twice your annual salary to your designated next of kin, so they don’t have to worry about costs at such a distressing time.
  • Pension – Saving for retirement is essential; we contribute 4% of your salary when you contribute 5%.
  • The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

    Service Delivery Team Leader (PMO) employer: Utilita Energy

    Procode is an exceptional employer that prioritises diversity, inclusivity, and employee well-being, making it a fantastic place for professionals seeking meaningful careers in the energy sector. With a strong focus on career development, generous benefits including a bonus scheme, health care cashback, and 25 days of annual leave, employees are supported both personally and professionally. The remote working flexibility combined with monthly travel to the head office in Chandlers Ford fosters a collaborative culture while allowing for a healthy work-life balance.
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    Contact Detail:

    Utilita Energy Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Service Delivery Team Leader (PMO)

    ✨Tip Number 1

    Familiarise yourself with the latest PMO methodologies and best practices. Since the role involves leading a multi-functional team, showcasing your knowledge in Agile methodologies and continuous process improvement during discussions can set you apart.

    ✨Tip Number 2

    Network with professionals in the energy sector, especially those who have experience in SaaS companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which you can leverage during interviews.

    ✨Tip Number 3

    Prepare to discuss your experience in managing portfolios and handling sensitive information. Be ready to share specific examples that demonstrate your stakeholder management skills and how you've successfully led teams in previous roles.

    ✨Tip Number 4

    Research Procode's recent projects and initiatives in the energy sector. Understanding their current challenges and successes will allow you to tailor your conversation and show how your skills can contribute to their goals.

    We think you need these skills to ace Service Delivery Team Leader (PMO)

    Portfolio Management
    PMO Best Practices
    Agile Methodologies
    Stakeholder Management
    Interpersonal Skills
    Risk Management
    Performance Monitoring
    Governance Frameworks
    Change Management
    Continuous Process Improvement
    Financial Acumen
    Reporting Skills
    Team Leadership
    Communication Skills
    Security Awareness

    Some tips for your application 🫑

    Understand the Role: Read the job profile thoroughly to grasp the responsibilities and requirements of the Service Delivery Team Leader (PMO) position. Tailor your application to highlight relevant experience in managing IT portfolios and leading teams.

    Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in portfolio and embedded PMO environments. Use specific examples to demonstrate your knowledge of PMO best practices and continuous process improvement.

    Showcase Interpersonal Skills: Given the importance of stakeholder management in this role, make sure to illustrate your strong interpersonal skills. Provide examples of how you've successfully managed relationships with various stakeholders in previous roles.

    Align with Company Values: Procode values diversity, inclusivity, and authenticity. In your application, reflect these values by sharing experiences that demonstrate your commitment to fostering an inclusive environment and your ability to thrive in diverse teams.

    How to prepare for a job interview at Utilita Energy

    ✨Understand the Company Culture

    Procode values diversity, inclusivity, and authenticity. Make sure to research their culture and be prepared to discuss how your personal values align with theirs during the interview.

    ✨Showcase Your PMO Experience

    Highlight your proven experience in portfolio and embedded PMO environments. Be ready to provide specific examples of how you've successfully managed teams and delivered projects in similar settings.

    ✨Demonstrate Stakeholder Management Skills

    Strong interpersonal skills are crucial for this role. Prepare to discuss how you've effectively managed stakeholders in the past, including any challenges you faced and how you overcame them.

    ✨Familiarise Yourself with Agile Methodologies

    Since Procode adopts Agile methodologies, brush up on your knowledge of Agile practices, BDD, and TDD. Be prepared to discuss how you've applied these techniques in your previous roles.

    Service Delivery Team Leader (PMO)
    Utilita Energy
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