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- Tasks: Lead product modernization and manage customer journey outcomes.
- Company: Dynamic software company with a focus on customer-centric innovations.
- Benefits: Competitive salary, bonus scheme, generous leave, and unique health care benefits.
- Why this job: Join a diverse team and make a real impact on customer satisfaction.
- Qualifications: Experience in product management and strong analytical skills.
- Other info: Opportunities for career progression and paid volunteering days.
The predicted salary is between 43200 - 72000 £ per year.
A dynamic software company is seeking a Senior Product Manager (CRM and Customer Journey) to lead product modernization and manage product outcomes. This role involves market research, competitive analysis, and ensuring customer satisfaction as core responsibilities.
The company offers a competitive salary, a bonus scheme, career progression, generous annual leave, and unique benefits such as a health care scheme and paid volunteering days. Join a diverse and inclusive environment focused on customer-centric innovations.
Senior Product Manager – CRM & Customer Journey (Remote) employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager – CRM & Customer Journey (Remote)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into the company's products and customer journey. Show us how your experience aligns with their goals and how you can drive product modernization.
✨Tip Number 3
Don’t just talk about your past roles; share specific examples of how you've improved customer satisfaction or led successful product outcomes. We love hearing about real impact!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our dynamic team.
We think you need these skills to ace Senior Product Manager – CRM & Customer Journey (Remote)
Some tips for your application 🫡
Show Your Passion for Product Management: When writing your application, let us see your enthusiasm for product management shine through! Share specific examples of how you've led product initiatives in the past and how they align with our focus on customer-centric innovations.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience with CRM systems and customer journey mapping, as these are key aspects of the position. We want to see how your skills match what we're looking for!
Do Your Homework: Before you hit send, do a bit of research on us! Understanding our company culture and values will help you craft an application that resonates with our team. Mentioning specific projects or values that excite you can really make your application stand out.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible and avoid jargon. We want to quickly grasp your qualifications and how you can contribute to our mission!
How to prepare for a job interview at Utilita Energy
✨Know Your Product Inside Out
As a Senior Product Manager, you’ll need to demonstrate a deep understanding of CRM systems and customer journeys. Research the company’s current products and think about how you would modernise them. Be ready to discuss specific features and improvements you envision.
✨Showcase Your Market Research Skills
Prepare to talk about your experience with market research and competitive analysis. Bring examples of how your insights have led to successful product outcomes in the past. This will show that you can drive customer satisfaction through informed decision-making.
✨Emphasise Customer-Centric Innovations
The company values customer-centric innovations, so be sure to highlight any projects where you’ve put the customer at the heart of the product development process. Share stories that illustrate how you’ve gathered customer feedback and used it to shape product features.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage product outcomes. Think about challenges you’ve faced in previous roles and how you overcame them. This will help you demonstrate your strategic thinking and leadership abilities.
