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For Companies At a Glance
- Tasks: Empower your community with energy-saving advice and support sustainability initiatives.
- Company: Join a forward-thinking company dedicated to environmental impact and community engagement.
- Benefits: Enjoy 25 days leave, private healthcare, mental wellbeing support, and exclusive discounts.
- Other info: Gain an ISEP qualification and enjoy clear career progression opportunities.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Passion for sustainability, great communication skills, and a proactive attitude.
The predicted salary is between 27976 - 27976 £ per year.
Location: Leith Hub
Salary: £27,976 per annum
Hours: 40 hours per week Monday - Saturday
Sponsorship: Unfortunately, we are not able to offer sponsorship for this role.
Join Us as an Energy Expert in our Leith Hub – Empowering People & Supporting Sustainability!
What You’ll Be Doing
As a key member of our high street Energy Hub team, you’ll be at the forefront of driving sustainability in your local community. You’ll be the first point of contact for customers, whether face‑to‑face or over the phone, offering support that goes beyond energy services. You’ll empower customers with practical, personalised energy‑saving advice, helping them reduce their usage, lower their bills, shrink their carbon footprint, and introduce them to our innovative, eco‑conscious products and services. Using our in‑house CRM system, you’ll resolve queries efficiently and clearly translate technical information into everyday language, ensuring every interaction supports our mission for a more sustainable future. Beyond customer service, you’ll be a sustainability ambassador in your community. You’ll collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promote environmental responsibility. By leading local green initiatives and working closely with your team, you’ll inspire others to take part in building a cleaner, more connected future—making our Energy Hubs not just places of service, but centres of environmental and social impact.
What We’re Looking For
- A genuine interest in sustainability and community engagement, with the opportunity to gain an ISEP qualification.
- A passion for helping people and making a difference.
- Great communication skills across all channels.
- A proactive, can‑do attitude.
The Important Things!
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace, we’re a place to thrive.
Retail Assistant employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Research Utilita and their sustainability initiatives. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about making a difference in the community.
✨Tip Number 2
Practice your communication skills! As a Retail Assistant, you’ll be chatting with customers all day. Role-play with a friend or family member to nail down how you’d explain energy-saving tips in simple terms. We want to see your passion shine through!
✨Tip Number 3
Be proactive! Think of ways you can contribute to local green initiatives. Bring some ideas to the table during your interview. We love candidates who are ready to jump in and make an impact right from the start!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team and being part of something bigger than just a job.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion for Sustainability: Make sure to highlight your genuine interest in sustainability and community engagement in your application. We love seeing candidates who are passionate about making a difference, so share any relevant experiences or initiatives you've been involved in!
Tailor Your Application: Don’t just send the same CV and cover letter everywhere! Take the time to tailor your application specifically for the Energy Expert role. Mention how your skills and experiences align with our mission of promoting sustainability and supporting local communities.
Communicate Clearly: Since great communication is key for this role, ensure your written application is clear and concise. Use everyday language to explain your experiences and avoid jargon. We want to see how well you can translate complex ideas into simple terms!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Utilita Energy
✨Know Your Sustainability Stuff
Make sure you brush up on your knowledge of sustainability and energy-saving practices. Be ready to discuss how you can help customers reduce their carbon footprint and why it matters. Showing genuine passion for the environment will definitely impress them!
✨Practice Your Communication Skills
Since you'll be the first point of contact for customers, practice explaining technical information in simple terms. Role-play with a friend or family member to get comfortable with translating complex ideas into everyday language. This will help you shine during the interview!
✨Show Your Community Spirit
Think about ways you've engaged with your community in the past. Be prepared to share examples of how you've contributed to local initiatives or supported charitable causes. This will demonstrate your commitment to being a sustainability ambassador.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the company's sustainability goals or how they measure the impact of their community initiatives. This shows that you're not just interested in the role, but also in the company's mission and values.