At a Glance
- Tasks: Investigate smart meter alerts and resolve safety issues while engaging with customers.
- Company: Utilita Energy, a forward-thinking UK energy company focused on sustainability.
- Benefits: Structured bonus scheme, private healthcare, 25 days leave, and paid volunteering day.
- Other info: Dynamic work environment with clear career progression and commitment to diversity.
- Why this job: Join a team making a real impact in energy efficiency and customer care.
- Qualifications: Must have CMA1/CCN1, MET1, and experience as a Smart Meter Engineer.
The predicted salary is between 40758 - 40758 £ per year.
Salary: £40,758 plus Bonus scheme
Hours: 40 hours per week
Overview
Utilita is a UK energy company founded in 2003, specialising in smart technology to help customers reduce energy usage. We are looking for a qualified Dual Fuel Smart Meter Engineer to join our award‑winning Field Services team as a Revenue Protection Smart Meter Engineer.
Responsibilities
- Represent the Revenue Protection team and attend domestic and commercial properties to investigate and resolve smart meter alerts and safety issues.
- Engage with customers at pre‑warrant and warrant appointments.
- Discuss repayment options and agree suitable resolutions.
- Install and exchange smart meters when required.
- Collaborate with internal teams to ensure all outcomes are compliant.
Qualifications
The successful candidate will hold CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi rate) qualifications, and have previous experience as a Smart Meter Engineer. 3‑Phase and Medium pressure qualifications are desirable. Candidate must thrive in a team‑focused environment, possess clear communication, flexibility and resilience, and be willing to travel to customers’ homes following enhanced security vetting.
Benefits
- Structured bonus scheme.
- Clear career and development opportunities.
- 25 days of annual leave plus bank holidays.
- Private health care, mental well‑being support, 24/7 GP and counselling services.
- Paid volunteering day, generous pension contribution.
About the Company
Utilita Energy is committed to sustainability, aiming to become a Net Zero business by 2030. The company champions diversity, inclusion and offers an inclusive culture. Equal opportunities: All applicants and employees are treated fairly and compassionately.
Revenue Protection Smart Meter Engineer in Reading employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Protection Smart Meter Engineer in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Utilita. Understand their mission, values, and recent projects. This will help you connect your skills as a Smart Meter Engineer to what they’re all about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to smart meter technology and customer engagement. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your soft skills! As a Revenue Protection Smart Meter Engineer, communication is key. Be ready to share examples of how you've effectively resolved customer issues or worked in a team. It’s all about demonstrating that you can thrive in their environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows your enthusiasm for the role and gives us a chance to see your profile in detail. Plus, it’s super easy to navigate!
We think you need these skills to ace Revenue Protection Smart Meter Engineer in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Smart Meter Engineer. We want to see how your qualifications like CMA1/CCN1 and MET1 fit into the role, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Utilita and how you can contribute to our Revenue Protection team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Team Spirit: Since we thrive in a team-focused environment, make sure to mention any experiences where you’ve collaborated effectively with others. Highlighting your communication skills and flexibility will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Utilita Energy
✨Know Your Stuff
Make sure you brush up on your CMA1/CCN1, MET1, and MOCOPA qualifications. Be ready to discuss how your experience as a Smart Meter Engineer aligns with the responsibilities of the Revenue Protection role. This shows you’re not just qualified but also genuinely interested in the position.
✨Engage with Confidence
Since you'll be interacting with customers, practice your communication skills. Think about how you would explain complex issues simply and clearly. Role-playing with a friend can help you feel more at ease when discussing repayment options or resolving smart meter alerts.
✨Show Your Team Spirit
Utilita values teamwork, so be prepared to share examples of how you've collaborated with others in previous roles. Highlight any experiences where you worked with internal teams to achieve compliance or resolve issues, as this will demonstrate your ability to thrive in a team-focused environment.
✨Be Ready to Travel
Since the job involves travelling to customers’ homes, express your willingness to do so during the interview. Mention any past experiences that required travel and how you managed it. This shows you're flexible and ready to meet the demands of the role.