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For Companies At a Glance
- Tasks: Empower your community with energy-saving advice and support sustainability initiatives.
- Company: Join Utilita Energy, a leader in fair and flexible energy services.
- Benefits: Enjoy 25 days leave, private healthcare, and a structured bonus scheme.
- Why this job: Make a real difference while building a career in sustainability.
- Qualifications: Passion for sustainability and great communication skills required.
- Other info: Be part of a dynamic team driving positive change in your community.
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity? Find out below.
Location: Leith Hub
Salary: £26,208 per annum
Hours: 40 hours per week Monday - Saturday
Sponsorship: Unfortunately, we are not able to offer sponsorship for this role.
Join Us as an Energy Expert in our Leith Hub - Empowering People & Supporting Sustainability!
Are you passionate about helping others and making a real difference in your community? We’re looking for friendly, proactive individuals to join our Leith Energy Hub team, where customer care, community support, and sustainability go hand in hand.
What You’ll Be Doing:
- As a key member of our high street Energy Hub team, you’ll be at the forefront of driving sustainability in your local community. You’ll be the first point of contact for customers, whether face-to-face or over the phone, offering support that goes beyond energy services.
- You’ll empower customers with practical, personalised energy-saving advice, helping them reduce their usage, lower their bills, and shrink their carbon footprint, along with introducing them to our innovative, eco-conscious products and services.
- Using our in-house CRM system, you’ll resolve queries efficiently and clearly translating technical information into everyday language and ensuring every interaction supports our mission for a more sustainable future.
- Beyond customer service, you’ll be a sustainability ambassador in your community. You’ll collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promote environmental responsibility.
- By leading local green initiatives and working closely with your team, you’ll inspire others to take part in building a cleaner, more connected future-making our Energy Hubs not just places of service, but centres of environmental and social impact.
What We’re Looking For:
- A genuine interest in sustainability and community engagement, with the opportunity to gain a ISEP qualification.
- A passion for helping people and making a difference.
- Great communication skills across all channels.
- A proactive, can-do attitude.
Ready to power up your career while powering down our carbon footprint? Join us and be part of something bigger, where your work supports people, the planet, and their pocket.
The Important Things!
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace, we’re a place to thrive.
About us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Energy Expert in Newhaven employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Expert in Newhaven
✨Tip Number 1
Get to know the company! Before your interview, dive into Utilita's mission and values. Understanding their commitment to sustainability and community support will help you connect your passion for energy with their goals.
✨Tip Number 2
Practice your communication skills! As an Energy Expert, you'll need to explain complex ideas in simple terms. Role-play with a friend or family member to get comfortable discussing energy-saving tips and eco-friendly practices.
✨Tip Number 3
Show your proactive side! Think of examples from your past where you've taken initiative, whether in customer service or community projects. This will demonstrate your can-do attitude and readiness to make a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at the Leith Hub and making a positive impact in the community.
We think you need these skills to ace Energy Expert in Newhaven
Some tips for your application 🫡
Show Your Passion for Sustainability: When writing your application, let your enthusiasm for sustainability shine through! We want to see how you connect with our mission and how you can contribute to making a difference in the community.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the Energy Expert role. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use everyday language to explain your experiences and skills, just like you would when talking to a customer. We appreciate clarity and simplicity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Utilita Energy
✨Know Your Stuff
Make sure you brush up on your knowledge of sustainability and energy-saving practices. Familiarise yourself with the latest eco-friendly products and services that the company offers, as well as any community initiatives they support. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As an Energy Expert, you'll need to communicate effectively with customers. Practice explaining complex energy concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions, showcasing your friendly and proactive attitude.
✨Be a Community Champion
Highlight any previous experience you have in community engagement or volunteer work. Share specific examples of how you've made a difference in your community, as this aligns perfectly with the company's mission. Showing that you're passionate about helping others will resonate well with the interviewers.
✨Prepare Questions
Come prepared with thoughtful questions about the role and the company's sustainability goals. This not only shows your enthusiasm for the position but also gives you a chance to assess if the company culture aligns with your values. Ask about their future initiatives and how you can contribute to their mission.
