At a Glance
- Tasks: Investigate smart meter alerts and resolve safety issues while engaging with customers.
- Company: Utilita Energy, a forward-thinking UK energy company focused on sustainability.
- Benefits: Competitive salary, structured bonus scheme, private healthcare, and 25 days annual leave.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Join a team making a real impact in energy efficiency and customer support.
- Qualifications: Must have relevant smart meter qualifications and thrive in a team environment.
The predicted salary is between 40758 - 40758 € per year.
Salary: £40,758 plus Bonus scheme
Hours: 40 hours per week
Overview
Utilita is a UK energy company founded in 2003, specialising in smart technology to help customers reduce energy usage. We are looking for a qualified Dual Fuel Smart Meter Engineer to join our award‑winning Field Services team as a Revenue Protection Smart Meter Engineer.
Responsibilities
- Represent the Revenue Protection team and attend domestic and commercial properties to investigate and resolve smart meter alerts and safety issues.
- Engage with customers at pre‑warrant and warrant appointments.
- Discuss repayment options and agree suitable resolutions.
- Install and exchange smart meters when required.
- Collaborate with internal teams to ensure all outcomes are compliant.
Qualifications
The successful candidate will hold CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi rate) qualifications, and have previous experience as a Smart Meter Engineer. 3‑Phase and Medium pressure qualifications are desirable. Candidate must thrive in a team‑focused environment, possess clear communication, flexibility and resilience, and be willing to travel to customers’ homes following enhanced security vetting.
Benefits
- Structured bonus scheme.
- Clear career and development opportunities.
- 25 days of annual leave plus bank holidays.
- Private health care, mental well‑being support, 24/7 GP and counselling services.
- Paid volunteering day, generous pension contribution.
About the Company
Utilita Energy is committed to sustainability, aiming to become a Net Zero business by 2030. The company champions diversity, inclusion and offers an inclusive culture.
Equal opportunities: All applicants and employees are treated fairly and compassionately.
Revenue Protection Smart Meter Engineer in London employer: Utilita Energy
Utilita Energy is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With clear career progression opportunities, a structured bonus scheme, and comprehensive benefits including private healthcare and mental well-being support, employees are empowered to thrive in their roles. Located across the UK, Utilita champions sustainability and diversity, making it a rewarding place for those looking to make a meaningful impact in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Protection Smart Meter Engineer in London
✨Tip Number 1
Get to know the company! Research Utilita's values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their culture.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to smart meter engineering. This will help you feel more confident and ready to tackle any situation that comes up.
✨Tip Number 3
Show off your skills! Be prepared to discuss specific examples from your past work as a Smart Meter Engineer. Highlight your problem-solving abilities and how you've successfully resolved issues in the field.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Revenue Protection Smart Meter Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Smart Meter Engineer. We want to see how your qualifications like CMA1/CCN1 and MET1 fit into the role, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Revenue Protection team. Share specific examples of how you've tackled challenges in previous roles and how you can contribute to our mission.
Showcase Your Communication Skills:Since you'll be engaging with customers and internal teams, it's crucial to demonstrate your clear communication abilities. In your application, mention instances where you've successfully resolved issues or collaborated with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Utilita Energy
✨Know Your Stuff
Make sure you brush up on your CMA1/CCN1, MET1, and MOCOPA qualifications. Be ready to discuss how your experience as a Smart Meter Engineer aligns with the responsibilities of the Revenue Protection role. This shows you’re not just qualified but also genuinely interested in the position.
✨Customer Engagement Skills
Since you'll be engaging with customers at various appointments, think of examples where you've successfully resolved issues or discussed repayment options. Practising these scenarios can help you demonstrate your communication skills and customer focus during the interview.
✨Team Player Mindset
Utilita values teamwork, so be prepared to share experiences that highlight your ability to collaborate effectively. Think about times when you worked with internal teams to achieve compliance or resolve issues, and how you contributed to a positive team environment.
✨Flexibility and Resilience
The role requires flexibility and resilience, especially when dealing with safety issues and alerts. Prepare to discuss how you've handled challenging situations in the past, showcasing your adaptability and problem-solving skills. This will resonate well with the interviewers.
