Utilita Energy is seeking a data-driven, commercially minded Contact Centre Reporting Manager to lead the reporting function across the group. You’ll turn complex data into actionable insights, delivering accurate, timely dashboards and reporting to support operational performance and decision-making.
You’ll own reporting frameworks, drive automation, work with stakeholders, and develop the analytical capability of the team in a fast-paced contact centre environment.
#J-18808-LjbffrLead, Contact Centre Analytics & Reporting employer: Utilita Energy
Utilita Energy is an excellent employer, offering a dynamic work environment in Colchester with the flexibility of hybrid working. Employees benefit from a structured bonus scheme, comprehensive healthcare access, and generous leave policies, all while contributing to a company dedicated to achieving net-zero by 2030. The supportive culture fosters collaboration and growth, making it a rewarding place for those looking to make a meaningful impact in the energy sector.
