Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse and resolve data quality issues in smart metering systems.
- Company: Join Utilita Energy, a leader in smart technology and sustainability.
- Benefits: Enjoy 25 days leave, private healthcare, and a structured bonus scheme.
- Why this job: Make a real impact in the energy sector while developing your analytical skills.
- Qualifications: Detail-oriented with experience in Microsoft Excel and problem-solving.
- Other info: Thrive in a diverse and inclusive environment with clear career growth opportunities.
The predicted salary is between 22000 - 30000 £ per year.
Location: Remote/ Chandlers Ford
Salary: £26,208 per Annum
Hours: Monday- Friday 8am-5pm
Do you have an analytical mind and enjoy solving complex problems? Do you think outside the box to find resolutions to queries? If so, we have a great opportunity for you to join our Smart Operations Team, where you will play a key role in ensuring our Smart meters are working effectively for our customers.
What does this role involve?
As Smart Operations Analyst, you will process exceptions which occur within our metering portfolio, utilising the data to make recommendations. Day to day, you will:
- Investigate, analyse and resolve data quality issues within the DCC supporting metering estate, including liaising with other energy suppliers;
- Provide knowledge and support to the business on processes associated with the maintenance of the smart estate;
- Liaise with Customer Care Agents to troubleshoot and understand issues with non-conforming Smart Meters.
Who are we looking for?
You will have a keen eye for detail and have a curious approach to understanding and resolving complex processes; demonstrating confidence liaising between multiple systems and databases. Experience utilising Microsoft Excel would be desirable, where you will be able to use your analytical skills to answer customer queries within agreed SLA’s. To be successful in this role you will be required to pass an enhanced security vetting process.
The Important Things!
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace; we’re a place to thrive.
About us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
Smart Operations Analyst in Hampshire employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Operations Analyst in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual meetups, and connect with current employees at Utilita. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews by practising common questions related to data analysis and problem-solving. We recommend using the STAR method to structure your answers – it’ll help you showcase your analytical skills effectively.
✨Tip Number 3
Show off your Excel skills! Brush up on your data manipulation techniques and be ready to discuss how you’ve used them in past experiences. We love seeing candidates who can turn data into actionable insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates about our Smart Operations Team there.
We think you need these skills to ace Smart Operations Analyst in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Smart Operations Analyst role. Highlight your analytical skills and any experience with data quality issues or Microsoft Excel. We want to see how you can solve complex problems!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at Utilita. Show us your personality and enthusiasm for the position!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Utilita Energy
✨Know Your Data
As a Smart Operations Analyst, you'll be dealing with data quality issues. Brush up on your analytical skills and be prepared to discuss how you've used data to solve problems in the past. Think of specific examples where you identified an issue and how you resolved it.
✨Excel Skills Are Key
Since experience with Microsoft Excel is desirable, make sure you're comfortable discussing your proficiency. Be ready to share examples of how you've used Excel for data analysis or reporting. If you can, practice some common functions and features before the interview.
✨Understand the Role
Familiarise yourself with the responsibilities of the Smart Operations Analyst role. Be prepared to explain how your skills align with the job description, especially your ability to liaise with different teams and troubleshoot issues. Show that you understand the importance of collaboration in this position.
✨Emphasise Your Curiosity
The job requires a curious approach to problem-solving. During the interview, highlight instances where your curiosity led you to uncover insights or improve processes. This will demonstrate your proactive mindset and fit with the company's values of fairness and innovation.
