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For Companies At a Glance
- Tasks: Engage with customers door-to-door, promoting energy solutions and providing exceptional service.
- Company: Join Utilita Energy, a company dedicated to fairness and innovation in the energy sector.
- Benefits: Enjoy a competitive salary, uncapped commission, and generous annual leave.
- Why this job: Make a real difference while helping customers save on energy costs.
- Qualifications: Proven sales experience and strong communication skills are essential.
- Other info: Be part of a diverse team with opportunities for personal growth and community involvement.
The predicted salary is between 26208 - 36700 £ per year.
Location: London (Field Based)
Salary: £26,208 basic plus uncapped commission
Hours: 40 hours per week – Monday to Friday
Do you have a proven track record of exceeding sales targets? Are you the kind of salesperson who puts customer needs first when they’re considering a change of energy provider? This is more than a sales role; it’s your chance to be on the frontline for Utilita Energy. We are looking for Frontline Customer Support Agents to join our team and generate new prepayment customers. If you thrive in a fast‑paced sales environment and want to be part of a team that’s making a real difference, we want to hear from you.
At Utilita Energy, we believe in powering homes with fairness, innovation, and care. We’re not just selling energy; we’re helping customers take control, reduce costs, and make smarter choices for everyday life.
What You’ll Be Doing
As a Frontline Customer Support agent, you will be the face of Utilita, attending new and existing customers’ homes, selling the benefits of our products and services, and carrying out additional activities such as meter reads, updating customer information, and booking meter installs.
What We Offer
- Guaranteed basic salary
- Uncapped commission earnings – 15 Live fuels per week £25.00 per fuel = £375.00 commission
- Guaranteed minimum earnings on commission for the first 4 weeks to get you started (T’s & C’s Apply)
- 4-day virtual training induction programme with all equipment & uniform provided
What You’ll Bring
- Proven track record in face-to-face sales environment
- Confident communicator with strong objection handling skills
- Tech savvy and comfortable using a tablet or handheld device
Here’s Why You’ll Love Working Here
- Time to Recharge: 25 days of annual leave, plus bank holidays
- Smart Pension: We’ll contribute 4% of your salary when you contribute 5%
- Event Perks: Win tickets to major gigs, festivals, and shows across the UK
- Health Care That Cares: Dental, eye care, treatments, diagnostics, and consultations
- Peace of Mind: Death in service benefit pays 3x your salary to your next of kin
- 24/7 Support: Access counselling, legal and financial advice, GP services, and more
- Give Back: Take a paid volunteering day each year and join us in fundraising for causes that matter
To be successful in this role, you will be required to pass a security vetting process. Our employees, just like our customers, come from all walks of life, and we’re fueled by championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
Field Sales Advisor- Energy employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Advisor- Energy
✨Tip Number 1
Get to know the company inside out! Research Utilita Energy and understand their values, products, and services. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! As a Field Sales Advisor, you'll need to sell yourself just as well as you sell energy. Prepare a short, engaging introduction about your experience and why you're the perfect fit for the role.
✨Tip Number 3
Show off your people skills! In door-to-door sales, building rapport is key. Be ready to share examples of how you've successfully handled objections or turned a 'no' into a 'yes' in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Utilita family.
We think you need these skills to ace Field Sales Advisor- Energy
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your proven track record in sales. We want to see how you've exceeded targets in the past, so share specific examples that showcase your success and customer-first approach.
Be Personable and Authentic: As a Frontline Customer Support agent, you'll be the face of Utilita. Let your personality shine through in your application! We’re looking for confident communicators who can connect with customers, so don’t hold back on showing us who you are.
Tailor Your Application: Take the time to tailor your application to our job description. Use keywords from the posting and align your experience with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Utilita Energy
✨Know Your Stuff
Before the interview, make sure you understand Utilita Energy's products and services inside out. Familiarise yourself with their mission of fairness and innovation in energy provision. This will help you demonstrate your genuine interest and ability to communicate the benefits effectively.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've exceeded sales targets or handled objections successfully. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your potential as a Frontline Customer Support agent.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member, focusing on common sales-related questions. This will help you refine your responses and boost your confidence. Remember, the more comfortable you are speaking about your experiences, the better you'll perform during the actual interview.
✨Be Personable and Engaging
As this role involves face-to-face interactions, it's crucial to come across as friendly and approachable. Practice your body language, maintain eye contact, and smile. Show that you can connect with customers and make them feel valued, which is key to succeeding in a sales environment.