Energy Hub Supervisor

Location: Derby Hub

Salary: £29,520 - £36,900 per annum

Hours: 40 hours per week, Monday – Saturday

Are you an experienced manager who has a passion for leading and developing a team to make a real difference in the community? Do you possess exceptional networking and communication skills that empower you to build meaningful and lasting connections? If so, you could be just who we’re looking for.

What You’ll Be Doing

As a pillar of the high street's identity, you and your team will lead local community engagement and champion sustainability. Your team will be the first point of contact for our customers and the community whether face‑to‑face or over the phone, offering support that goes beyond energy services. You will lead a team by empowering customers with practical, personalised energy‑saving advice, helping them reduce their usage, lower their bills, and shrink their carbon footprint, while introducing them to our innovative, eco‑conscious products and services. You will provide leadership and guidance to your team, supporting them in achieving business objectives while consistently upholding our core values of Sustainability, Fairness and Smart. Beyond customer service, you’ll be a sustainability ambassador in your community. You’ll collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promoting environmental responsibility. By leading local green initiatives and working closely with your team, you’ll inspire others to take part in building a cleaner, more connected future, making our Energy Hubs not just places of service, but centres of environmental and social impact.

Who We’re Looking For

• An experienced people leader, who knows how to motivate and uplift your team to be the best they can be.
• A genuine passion in sustainability and community engagement, with the opportunity to gain a fully funded and accredited sustainability qualification.
• Someone who will lead from the front by rolling up your sleeves and getting involved in all Hub activities.
• An engaging networker who will build strong and lasting relationships with businesses and the community.
• Someone who can drive their team, aligning their efforts with the broader goals of the group.
• Open and friendly communication skills to build a welcoming environment.

The Important Things

Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace, we’re a place to thrive.

About Us

Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. As the first supplier to kick‑start Britain’s smart‑meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation. Utilita is also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030; we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! Our employees, just like our customers, come from all walks of life, and we’re fueled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.