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- Tasks: Empower customers with energy-saving advice and promote sustainability in your community.
- Company: Join Utilita Energy, a leader in fair and flexible energy services.
- Benefits: Enjoy 25 days leave, private healthcare, and a structured bonus scheme.
- Why this job: Make a real impact on the planet while building your career.
- Qualifications: Passion for sustainability and great communication skills required.
- Other info: Be part of a supportive team with excellent career growth opportunities.
The predicted salary is between 22000 - 30000 £ per year.
Energy Expert (Part-Time)
Location: Leith Hub
Salary: £26,208 (Pro‑rata) per annum
Hours: 20 hours per week (Monday – Saturday)
Sponsorship: We are not able to offer sponsorship for this role.
Join us as an Energy Expert in our Leith Hub – Empowering People & Supporting Sustainability! We’re looking for friendly, proactive individuals to join our high street Energy Hub team, where customer care, community support, and sustainability go hand in hand.
As a key member of our high street Energy Hub team, you’ll be the first point of contact for customers, whether face‑to‑face or over the phone, offering support that goes beyond energy services. You’ll empower customers with practical, personalised energy‑saving advice, helping them reduce usage, lower bills, and shrink their carbon footprint while introducing them to our innovative, eco‑conscious products and services. Using our in‑house CRM system, you’ll resolve queries efficiently and translate technical information into everyday language, ensuring every interaction supports our mission for a more sustainable future.
Beyond customer service, you’ll be a sustainability ambassador in your community. You’ll collaborate with local charities and organisations through our charitable foundation, Utilita Giving. By leading local green initiatives and working closely with your team, you’ll inspire others to take part in building a cleaner, more connected future, turning Energy Hubs into centres of environmental and social impact.
What We’re Looking For
- A genuine interest in sustainability and community engagement, with the opportunity to gain an ISEP qualification.
- A passion for helping people and making a difference.
- Great communication skills across all channels.
- A proactive, can‑do attitude.
Benefits
Join a company that invests in you: a structured bonus scheme, clear career and development opportunities, 25 days’ leave plus bank holidays, private healthcare, mental wellbeing support, 24/7 GP and counselling services, and exclusive event tickets through Utilita Arenas. You’ll also have a paid volunteering day and a generous pension contribution. We’re more than a workplace – we’re a place to thrive.
About Us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. We’ve made it our mission to put fairness first, supporting those who need it most and treating everyone equally. As the first supplier to kick‑start Britain’s smart‑meter revolution, we’re always evolving and looking for ways to improve our services through innovation. Utilita is also committed to sustainability, aiming to become a Net Zero business by 2030, driving transformational changes and educating everyone that small changes can make a big impact. Our core values are Fairness, Smart, and Sustainability. The Luxion Group comprises Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
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Energy Expert employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Expert
✨Tip Number 1
Get to know the company inside out! Research Utilita Energy and its mission for sustainability. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about their values and goals.
✨Tip Number 2
Practice your communication skills! As an Energy Expert, you'll need to explain complex ideas in simple terms. Try role-playing with a friend or family member to get comfortable with translating technical jargon into everyday language.
✨Tip Number 3
Show off your passion for sustainability! Think of examples from your life where you've made eco-friendly choices or helped others understand energy-saving practices. This will demonstrate your commitment to the role and the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Energy Expert
Some tips for your application 🫡
Show Your Passion for Sustainability: Make sure to highlight your genuine interest in sustainability and community engagement in your application. We love seeing candidates who are passionate about making a difference, so let that shine through!
Tailor Your Application: Don’t just send the same CV and cover letter everywhere! Tailor your application to reflect the specific skills and experiences that match the Energy Expert role. We want to see how you can contribute to our mission.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use everyday language to explain your experiences and skills, just like you would when talking to a customer. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Utilita Energy
✨Know Your Sustainability Stuff
Make sure you brush up on the latest trends in sustainability and energy efficiency. Be ready to discuss how you can help customers reduce their carbon footprint and save on bills. Showing genuine passion for the environment will definitely impress!
✨Practice Your Communication Skills
Since you'll be the first point of contact for customers, practice explaining technical concepts in simple terms. Role-play with a friend or family member to get comfortable with translating complex information into everyday language.
✨Show Your Community Spirit
Think about ways you've engaged with your community in the past. Be prepared to share examples of how you've supported local initiatives or charities. This will highlight your proactive attitude and commitment to making a difference.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company’s sustainability goals. This shows that you're not just interested in the job, but also in how you can contribute to their mission of creating a cleaner, more connected future.
