At a Glance
- Tasks: Manage business customer accounts, handle queries, and ensure billing accuracy.
- Company: Utilita Energy, a dynamic energy provider in Colchester.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on high-quality service.
- Why this job: Join a supportive team and make a real difference in customer success.
- Qualifications: Strong communication skills and experience in customer service or account management.
The predicted salary is between 50000 - 65000 £ per year.
Utilita Energy in Colchester is seeking a Commercial Customer Account Manager to oversee a portfolio of business customers.
The role supports the Sales team and requires handling queries, arranging meter readings, and driving billing accuracy in a hybrid setup with an office day on Monday.
The successful candidate will manage customer debt, assist with the complaints process, and liaise across internal teams to deliver proactive, high‑quality service.
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Commercial Account Manager - Customer Success & Billing in Elmstead Market employer: Utilita Energy
Utilita Energy is an excellent employer, offering a dynamic work environment in Colchester with the flexibility of hybrid working. Employees benefit from a structured bonus scheme, comprehensive healthcare access, and generous leave policies, all while contributing to a company dedicated to achieving net-zero by 2030. The supportive culture fosters collaboration and growth, making it a rewarding place for those looking to make a meaningful impact in the energy sector.
