At a Glance
- Tasks: Help customers save energy and reduce bills while promoting eco-friendly products.
- Company: Join a forward-thinking company dedicated to sustainability and community support.
- Benefits: Enjoy 25 days leave, private healthcare, and a structured bonus scheme.
- Other info: Flexible part-time hours with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Passion for sustainability and excellent communication skills required.
The predicted salary is between 28000 - 33699 £ per year.
Location: Leith Hub
Salary: £27,976 (Pro‑rata) per annum
Hours: 20 hours per week Monday – Saturday
Sponsorship – Unfortunately, we are not able to offer sponsorship for this role.
What You’ll Be Doing
- Serve as the first point of contact for customers, both face‑to‑face and over the phone, offering support that goes beyond energy services.
- Empower customers with practical, personalised energy‑saving advice, helping them reduce usage, lower bills and shrink their carbon footprint.
- Introduce customers to innovative, eco‑conscious products and services.
- Use the in‑house CRM system to resolve queries efficiently, translating technical information into everyday language.
- Act as a sustainability ambassador, collaborating with local charities and organisations through Utilita Giving to support community initiatives.
- Lead local green initiatives and work closely with the team to inspire others in building a cleaner, more connected future.
What We’re Looking For
- A genuine interest in sustainability and community engagement, with the opportunity to gain an ISEP qualification.
- A passion for helping people and making a difference.
- Excellent communication skills across all channels.
- A proactive, can‑do attitude.
Benefits & Support
- Structured bonus scheme, clear career and development opportunities.
- 25 days’ leave plus bank holidays, private healthcare, mental wellbeing support, and 24/7 GP and counselling services.
- Paid volunteering day, generous pension contribution, and access to exclusive discounts and events through Utilita Arenas.
Energy Expert (Part-Time) in Edinburgh employer: Utilita Energy
At Utilita, we pride ourselves on being an exceptional employer, particularly for our Energy Expert role in the vibrant Leith Hub. Our commitment to sustainability and community engagement not only empowers our employees to make a meaningful impact but also offers structured career development, generous benefits including private healthcare and a supportive work culture that values mental wellbeing and personal growth.
We think you need these skills to ace Energy Expert (Part-Time) in Edinburgh
Customer Service
Sustainability Knowledge
Communication Skills
CRM System Proficiency
Problem-Solving Skills
Community Engagement
Proactive Attitude
