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For Companies At a Glance
- Tasks: Empower your community with energy-saving advice and support sustainability initiatives.
- Company: Join Utilita Energy, a leader in fair and flexible energy services.
- Benefits: Enjoy 25 days leave, private healthcare, and a structured bonus scheme.
- Why this job: Make a real difference while building a career in sustainability.
- Qualifications: Passion for sustainability and great communication skills required.
- Other info: Be part of a team that values fairness, innovation, and community impact.
The predicted salary is between 15766 - 17450 £ per year.
Join Us as an Energy Expert in our Leith Hub – Empowering People & Supporting Sustainability!
Are you passionate about helping others and making a real difference in your community? We’re looking for friendly, proactive individuals to join our Leith Energy Hub team, where customer care, community support, and sustainability go hand in hand.
What You’ll Be Doing
As a key member of our high street Energy Hub team, you’ll be at the forefront of driving sustainability in your local community. You’ll be the first point of contact for customers, whether face-to-face or over the phone, offering support that goes beyond energy services. You’ll empower customers with practical, personalised energy-saving advice, helping them reduce their usage, lower their bills, and shrink their carbon footprint, along with introducing them to our innovative, eco-conscious products and services.
Using our in-house CRM system, you’ll resolve queries efficiently and clearly translating technical information into everyday language and ensuring every interaction supports our mission for a more sustainable future. Beyond customer service, you’ll be a sustainability ambassador in your community. You’ll collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promote environmental responsibility. By leading local green initiatives and working closely with your team, you’ll inspire others to take part in building a cleaner, more connected future—making our Energy Hubs not just places of service, but centres of environmental and social impact.
What We’re Looking For
- A genuine interest in sustainability and community engagement, with the opportunity to gain a ISEP qualification.
- A passion for helping people and making a difference.
- Great communication skills across all channels.
- A proactive, can-do attitude.
Ready to power up your career while powering down our carbon footprint? Join us and be part of something bigger, where your work supports people, the planet, and their pocket.
The Important Things!
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace, we’re a place to thrive.
About Us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Energy Expert in Edinburgh employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Expert in Edinburgh
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Utilita's mission and values. Understanding their commitment to sustainability and community engagement will help you connect your passion for energy with their goals.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can translate your skills into helping customers save energy and make a positive impact in their community.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewer, let your passion for sustainability shine through. Share personal stories or experiences that highlight your proactive attitude and genuine interest in making a difference.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Energy Expert in Edinburgh
Some tips for your application 🫡
Show Your Passion for Sustainability: When writing your application, let your enthusiasm for sustainability shine through! Share any experiences or projects that highlight your commitment to helping the environment and your community. We love seeing candidates who genuinely care about making a difference.
Tailor Your Application: Make sure to customise your application to fit the Energy Expert role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us you’ve done your homework and are serious about joining our team!
Be Clear and Concise: We appreciate clarity in applications. Keep your language straightforward and avoid jargon unless it’s relevant. Remember, you’ll be translating technical info into everyday language as part of the job, so show us you can do that in your application too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for both you and us!
How to prepare for a job interview at Utilita Energy
✨Know Your Stuff
Make sure you brush up on your knowledge of sustainability and energy-saving practices. Familiarise yourself with the latest eco-friendly products and services that Utilita offers, as well as any local initiatives they support. This will show your genuine interest in the role and help you connect with the interviewers.
✨Practice Your People Skills
As an Energy Expert, you'll be interacting with customers regularly. Practise your communication skills by role-playing common customer scenarios with a friend. Focus on being friendly, approachable, and clear when explaining technical information in everyday language.
✨Show Your Passion for Community Engagement
Utilita values community support, so come prepared with examples of how you've engaged with your local community or contributed to sustainability efforts in the past. This could be through volunteering, leading green initiatives, or simply helping friends and family save energy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming community projects, or how Utilita measures the impact of their sustainability initiatives. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.