Compliance and Quality Assurance Coordinator in Eastleigh

Job Title: Compliance and Quality Assurance Coordinator

Location: Hybrid to Chandlers Ford

Salary: £27,976

Hours: 40 hours per week (Mon-Fri 8am-5pm)

Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.

What does this role involve?

As a Compliance and Quality Assurance Coordinator, you will be the central point for our engineer compliance within our Field Services teams.

You will review documentation from both field-based and desktop audits, ensuring all submissions are in line with company policy and regulatory requirements.

You will communicate any instances of non-compliance, working closely with line managers and key stakeholders to ensure appropriate follow-up actions are taken.

In addition, you will ensure engineers remain up to date with audit requirements. This includes onboarding new starters, verifying that all necessary documentation is in place, and confirming readiness before engineers are approved to operate in the field.

Who are we looking for?

• A friendly, adaptable and detail-oriented individual who thrives in a collaborative team environment.
• A positive, can-do attitude who enjoys building strong working relationships and contributing to a supportive and close-knit team.
• Strong communication skills, capable of working with a range of stakeholders and providing guidance when needed.
• Confidence working independently while following established processes and guidelines to a high level of accuracy, supporting senior management decision‑making.
• Previous experience within the energy sector or an IOSH qualification would be beneficial, but not essential; full support and training will be provided.

Diversity & Inclusion

Our employees, just like our customers, come from all walks of life, and we’re fuelled by championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

The Important Things! (FYI Benefits available from your first day!)

• Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements.
• Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals.
• Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, including Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl.
• Time off – we give our staff access to 25 days annual leave plus bank holidays.
• Wellbeing – your wellbeing is very important to us; we give access to the partnered Unmind App to watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
• Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis.
• Employee Assistance Programme – giving you access to a dedicated GP line, counselling support, legal and financial advice 24/7 365 days a year.
• Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fundraising opportunities.
• Death in service – we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
• Pension – we contribute 4% of your salary when you contribute 5%.