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- Tasks: Install and test smart gas and electric meters while ensuring compliance with industry standards.
- Company: Utilita is the UK's first energy company focused on helping customers use less energy through smart technology.
- Benefits: Enjoy a bonus scheme, career progression, 25 days leave, health care, and exclusive discounts.
- Why this job: Join an award-winning team committed to sustainability and making a positive impact on energy usage.
- Qualifications: Must hold relevant certifications and have at least 6 months experience as a Smart Meter Engineer.
- Other info: Access to mental wellbeing resources and a paid volunteering day each year.
Location: Scotland
Salary: £38,993
Hours: 40 hours per week
Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers' pockets and the planet.
Are you an experienced Smart Meter Engineer? Do you want to work directly for Utilita? We have a great opportunity for you to join our award-winning Field Services team.
What does this role involve? You will be fully inducted, and trained, at one of our training centres, with the full support of our dedicated training team. Day to day you will:
- install domestic gas and electric meters in line with industry/company rules and regulations;
- test meters and equipment once installed to ensure they meet industry standards;
- pick up and drop off used and new meters to designated warehouses.
Who are we looking for? You will need to hold an in date CCN1, MET1, MOCOPA (single phase, single off multi, multi rate), or equivalent and have at least 6 months experience as a Smart Meter Engineer. Your role will involve having access to our customers' homes, so you’ll need to go through some enhanced security vetting.
Our employees, just like our customers, come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things! (FYI Benefits available from your first day!)
- Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
- Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
- Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
- Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
- Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
- Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
- Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
- Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
- Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
- Death in service – we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
- Pension – we contribute 4% of your salary when you contribute 5%.
About us: We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household. Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.
Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company! Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe 'what you can see, you can save'. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value. Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
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Dual Fuel Smart Meter Engineer employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Smart Meter Engineer
✨Tip Number 1
Familiarise yourself with Utilita's core values: Fairness, Smart, and Sustainability. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs. This will show that you're not just a fit for the role, but also for the company culture.
✨Tip Number 2
Make sure to brush up on your technical skills related to smart meter installation and testing. Being able to discuss specific experiences where you've successfully installed or troubleshot meters can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Utilita. They can provide insights into the interview process and what the company values in its employees. This insider knowledge can give you an edge when preparing for your application.
✨Tip Number 4
Prepare for potential questions about your experience with customer interactions, as you'll be entering customers' homes. Demonstrating your ability to communicate effectively and respectfully with customers can be a key factor in landing the job.
We think you need these skills to ace Dual Fuel Smart Meter Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Smart Meter Engineer. Include specific details about your CCN1, MET1, and MOCOPA qualifications, as well as any previous roles that demonstrate your skills in installing and testing meters.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention Utilita's commitment to sustainability and how your values align with theirs. Be sure to explain why you want to work directly for Utilita and how you can contribute to their mission.
Highlight Relevant Experience: In your application, emphasise your hands-on experience in the field. Detail any specific projects or tasks you've completed that relate to the installation and testing of smart meters, showcasing your ability to meet industry standards.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a technical role like this one.
How to prepare for a job interview at Utilita Energy
✨Know Your Technical Stuff
As a Dual Fuel Smart Meter Engineer, it's crucial to be well-versed in the technical aspects of smart meters. Brush up on your knowledge of CCN1, MET1, and MOCOPA regulations, as well as any recent advancements in smart technology. This will not only show your expertise but also your commitment to the role.
✨Demonstrate Customer Service Skills
Since you'll be working directly in customers' homes, showcasing your customer service skills is essential. Prepare examples of how you've handled difficult situations or provided excellent service in the past. Utilita values fairness and sustainability, so align your experiences with these core values.
✨Research Utilita's Values
Familiarise yourself with Utilita's core values: Fairness, Smart, and Sustainability. Be ready to discuss how these values resonate with you and how you can contribute to them in your role. This will demonstrate that you're not just looking for a job, but that you're genuinely interested in being part of their mission.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and career progression opportunities. This shows your enthusiasm for the position and helps you gauge if Utilita is the right fit for you.
