At a Glance
- Tasks: Empower your community with energy-saving advice and support sustainability initiatives.
- Company: Join Utilita Energy, a leader in fair and flexible energy services.
- Benefits: Enjoy 25 days' leave, private healthcare, and a structured bonus scheme.
- Other info: Be part of a dynamic team driving positive change in your community.
- Why this job: Make a real difference while building a career in sustainability.
- Qualifications: Passion for sustainability and great communication skills required.
Location: Derby Hub
Salary: £27,976 (Pro-rata) per annum
Hours: 20 hours per week Monday - Saturday
Sponsorship: Unfortunately, we are not able to offer sponsorship for this role.
Join Us as an Energy Expert in our Derby Hub - Empowering People & Supporting Sustainability!
Are you passionate about helping others and making a real difference in your community? We're looking for friendly, proactive individuals to join our Derby Energy Hub team, where customer care, community support, and sustainability go hand in hand.
What You'll Be Doing:
- As a key member of our high street Energy Hub team, you'll be at the forefront of driving sustainability in your local community.
- You'll be the first point of contact for customers, whether face-to-face or over the phone, offering support that goes beyond energy services.
- You'll empower customers with practical, personalised energy-saving advice, helping them reduce their usage, lower their bills, and shrink their carbon footprint, along with introducing them to our innovative, eco-conscious products and services.
- Using our in-house CRM system, you'll resolve queries efficiently and clearly translating technical information into everyday language and ensuring every interaction supports our mission for a more sustainable future.
- Beyond customer service, you'll be a sustainability ambassador in your community.
- You'll collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promote environmental responsibility.
- By leading local green initiatives and working closely with your team, you'll inspire others to take part in building a cleaner, more connected future-making our Energy Hubs not just places of service, but centres of environmental and social impact.
What We're Looking For:
- A genuine interest in sustainability and community engagement, with the opportunity to gain a ISEP qualification.
- A passion for helping people and making a difference.
- Great communication skills across all channels.
- A proactive, can-do attitude.
Ready to power up your career while powering down our carbon footprint? Join us and be part of something bigger, where your work supports people, the planet, and their pocket.
The Important Things!
- Join a company that truly invests in you.
- Enjoy a structured bonus scheme, clear career and development opportunities.
- Recharge with 25 days' leave (Pro-Rata), plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services.
- Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day.
- Plus, benefit from a generous pension contribution.
We're more than a workplace, we're a place to thrive.
About us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet. Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Energy Expert (Part-time) in Derby employer: Utilita Energy
At Utilita Energy, we pride ourselves on being an exceptional employer that champions sustainability and community engagement. Our Derby Hub offers a supportive work culture where employees can thrive, with opportunities for personal growth through qualifications like ISEP, alongside generous benefits such as private healthcare, mental wellbeing support, and a structured bonus scheme. Join us to make a meaningful impact in your community while enjoying a fulfilling career that prioritises both people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Expert (Part-time) in Derby
✨Tip Number 1
Get to know the company inside out! Research Utilita Energy and their sustainability initiatives. This will help you connect your passion for community support and energy efficiency during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, role-play common scenarios with friends or family to boost your confidence in delivering clear, helpful advice.
✨Tip Number 3
Show your proactive side! Think of ways you can contribute to local green initiatives and be ready to share your ideas during the interview. It’ll show you’re not just about the job, but about making a real impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission for a sustainable future.
We think you need these skills to ace Energy Expert (Part-time) in Derby
Some tips for your application 🫡
Show Your Passion for Sustainability:When writing your application, let your enthusiasm for sustainability shine through! We want to see how you connect with our mission and how you can contribute to making a difference in the community.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences and skills that match the Energy Expert role. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and avoid jargon when explaining your experiences. Remember, you’ll be translating technical info into everyday language, so show us you can do that in your application too.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Utilita Energy
✨Know Your Stuff
Make sure you brush up on your knowledge of sustainability and energy-saving practices. Familiarise yourself with the latest eco-friendly products and services that Utilita offers, as well as any community initiatives they support. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Passion for People
Since this role is all about helping others, be ready to share examples of how you've made a difference in your community or helped someone in need. Highlight your communication skills and your proactive attitude, as these are key traits they're looking for in an Energy Expert.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and sustainability. Think about how you would explain complex energy concepts in simple terms, as you'll need to do this in the role. Practising with a friend or in front of a mirror can help you feel more confident.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their community projects, how they measure success in sustainability, or what a typical day looks like for an Energy Expert. It shows you're engaged and genuinely interested in the position.
