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For Companies At a Glance
- Tasks: Engage with customers, promote products, and convert inquiries into sales.
- Company: Join Luxion Sales, a dynamic team focused on customer satisfaction.
- Benefits: Enjoy competitive salary, 25 days leave, private healthcare, and more.
- Why this job: Be part of a company that invests in your growth and development.
- Qualifications: Confident communicator with a passion for sales and customer service.
- Other info: Opportunities for career advancement and a supportive work environment.
The predicted salary is between 26208 - 29208 £ per year.
Location: Chandlers Ford / Hybrid
Salary: £26,208 per annum plus commission; OTE £34K
Hours: Monday – Friday 40 hours per week 8am – 5pm
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
Overview
Are you passionate about delivering exceptional customer service and driven by the thrill of sales? Luxion Sales is looking for enthusiastic and customer-focused individuals to join our dynamic team of Customer Sales Advisors.
Responsibilities
- Respond to a wide range of incoming customer enquiries with professionalism and care, promoting Utilita’s products and services in line with compliance and customer service standards.
- Convert potential customer calls into successful sales opportunities while supporting and improving the switching process to increase customer go-live and retention rates.
- Deliver exceptional service to enhance customer satisfaction and loyalty.
Qualifications and Experience
- Confident communicator with a genuine passion for helping people.
- Strong sales-driven approach while maintaining a customer-first mindset.
- Proven ability to meet and exceed KPIs and performance targets.
- Excellent problem-solving skills and keen attention to detail.
- Previous experience in customer service or sales environments is advantageous.
The Important Things!
- Join a company that truly invests in you.
- Enjoy clear career and development opportunities.
- Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services.
- Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day.
- Plus, benefit from a generous pension contribution.
We’re more than a workplace, we’re a place to thrive.
About Us
At Luxion Group, we prioritize smart, fair, and sustainable practices to address the complexities of modern technology and energy needs. Our comprehensive services, from installation to maintenance, ensure a seamless experience for our clients, with a strong emphasis on customer-first values. Join us on our journey towards a brighter, more sustainable future. Together, we can make a difference.
The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Customer Sales Advisor employer: Utilita Energy
Contact Detail:
Utilita Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Luxion Group and Utilita. Understanding their values and services will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident in handling enquiries and converting them into sales, which is key for the Customer Sales Advisor role.
✨Tip Number 3
Show off your personality! During the interview, let your passion for customer service shine through. Share personal stories that highlight your problem-solving skills and how you've gone above and beyond for customers in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service and sales shine through. We want to see that you genuinely care about helping people and are excited about the role!
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales. We love seeing how you've met or exceeded targets in the past, so don’t be shy about showcasing your achievements!
Be Professional Yet Personable: While we appreciate professionalism, we also value a friendly tone. Use clear language and keep it conversational – we want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Utilita Energy
✨Know Your Stuff
Before the interview, make sure you’re familiar with Utilita’s products and services. This will not only help you answer questions confidently but also show your genuine interest in the role. Research common customer queries and think about how you would address them.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve successfully converted leads into sales. Use specific examples that highlight your sales-driven approach while maintaining a customer-first mindset. This will demonstrate your ability to meet and exceed KPIs.
✨Practice Problem-Solving
Think of scenarios where you had to solve customer issues or overcome objections in a sales context. Be ready to share these stories during the interview, as they’ll showcase your problem-solving skills and attention to detail, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
