At a Glance
- Tasks: Coordinate compliance and quality assurance for our innovative energy solutions.
- Company: Join Utilita, the UK's first energy company focused on sustainability and smart technology.
- Benefits: Enjoy a competitive salary, bonus scheme, and 25 days annual leave plus bank holidays.
- Other info: Access to training, career progression, and a supportive team culture.
- Why this job: Make a real impact in the energy sector while supporting a greener future.
- Qualifications: Detail-oriented with strong communication skills; experience in energy is a plus but not required.
Location: Hybrid to Chandlers Ford
Salary: £27,976
Hours: 40 hours per week (Mon-Fri 8am-5pm)
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
Established in 2003, Utilita is the UK's first - and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers' pockets and the planet.
Do you have a keen eye for detail? Are you interested in a career within Engineer compliance? If so, we have an exciting opportunity within our Field Services Compliance team, supporting the accurate recording and management of audit data for our Smart Metering and renewables engineers.
What does this role involve?
- As a Compliance and Quality Assurance Coordinator, you will be the central point for our engineer compliance within our Field Services teams.
- You will review documentation from both field-based and desktop audits, ensuring all submissions are in line with company policy and regulatory requirements.
- You will communicate any instances of non-compliance, working closely with line managers and key stakeholders to ensure appropriate follow-up actions are taken.
- You will ensure engineers remain up to date with audit requirements, including onboarding new starters, verifying that all necessary documentation is in place, and confirming readiness before engineers are approved to operate in the field.
Who are we looking for?
We’re looking for a friendly, adaptable and detail-oriented individual who thrives in a collaborative team environment. You’ll be someone with a positive, can-do attitude who enjoys building strong working relationships and contributing to a supportive and close-knit team. Strong communication skills are essential, as you will be working with a range of stakeholders and providing guidance when needed. You will be confident working independently while following established processes and guidelines to a high level of accuracy, as your work supports senior management decision-making. Previous experience within the energy sector or an IOSH qualification would be beneficial, but not essential, as full support and training will be provided.
Our employees, just like our customers, come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things! (FYI Benefits available from your first day!)
- Bonus Scheme: We offer a structured bonus scheme which is made up of personal and business elements.
- Career progression: We want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK's top 40 'Best Workplace for Development' 2024 awards.
- Win tickets! We run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
- Time off: We give our staff access to 25 days annual leave plus bank holidays.
- Wellbeing: Your wellbeing is very important to us; we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
- Health care scheme: This includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
- Employee Assistance Programme: Giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
- Giving back: We offer all our staff a paid volunteering day every year to give back to the community, plus the chance to be involved in various fundraising opportunities.
- Death in service: We pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
- Pension: We contribute 4% of your salary when you contribute 5%.
About us
We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita's award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household. Since installing Britain's first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before. Utilita is celebrated for its unique approach to doing energy better - including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!
Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe 'what you can see, you can save'. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value. Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Compliance and Quality Assurance Coordinator employer: Utilita Energy
Utilita is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With a structured bonus scheme, generous annual leave, and comprehensive health care benefits, employees are encouraged to grow their careers while enjoying a healthy work-life balance. Located in Chandlers Ford, the company fosters a collaborative environment where team members can thrive and contribute to meaningful sustainability initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance and Quality Assurance Coordinator
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Utilita Energy looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance and Quality Assurance Coordinator
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Utilita Energy. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Utilita Energy
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Utilita Energy’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
