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For Companies At a Glance
- Tasks: Empower customers with energy-saving advice and promote sustainability in your community.
- Company: Join Utilita Energy, a leader in fair and flexible energy services.
- Benefits: Enjoy 25 days leave, private healthcare, and a structured bonus scheme.
- Why this job: Make a real impact on the planet while helping people save money.
- Qualifications: Passion for sustainability and great communication skills required.
- Other info: Be part of a dynamic team driving positive change in local communities.
The predicted salary is between 22000 - 30000 £ per year.
Join Us as an Energy Expert in our Sheffield Hub – Empowering People & Supporting Sustainability!
We’re looking for friendly, proactive individuals to join our Sheffield Energy Hub team, where customer care, community support, and sustainability go hand in hand.
What You’ll Be Doing:
As a key member of our high street Energy Hub team, you’ll be at the forefront of driving sustainability in your local community. You’ll be the first point of contact for customers, whether face-to-face or over the phone, offering support that goes beyond energy services. You’ll empower customers with practical, personalised energy-saving advice, helping them reduce their usage, lower their bills, and shrink their carbon footprint, along with introducing them to our innovative, eco-conscious products and services.
Using our in-house CRM system, you’ll resolve queries efficiently and clearly translating technical information into everyday language and ensuring every interaction supports our mission for a more sustainable future. Beyond customer service, you’ll be a sustainability ambassador in your community. You’ll collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promote environmental responsibility. By leading local green initiatives and working closely with your team, you’ll inspire others to take part in building a cleaner, more connected future—making our Energy Hubs not just places of service, but centres of environmental and social impact.
What We’re Looking For:
- A genuine interest in sustainability and community engagement, with the opportunity to gain a ISEP qualification.
- A passion for helping people and making a difference.
- Great communication skills across all channels.
- A proactive, can-do attitude.
Join us and be part of something bigger, where your work supports people, the planet, and their pocket.
The Important Things!
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace, we’re a place to thrive.
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation.
Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
As the first energy company to install a smart meter, we’ve helped millions to save £££s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it’s no reason we’re the UK’s #1 PAYG energy supplier. But smart tech isn’t what got us to where we are – that’s down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We’re always looking for people who share our vision of Smart, Fair and Sustainability.
Energy Expert in Sheffield employer: Utilita Energy Ltd
Contact Detail:
Utilita Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Expert in Sheffield
✨Tip Number 1
Get to know the company inside out! Research Utilita Energy and their sustainability initiatives. When you walk into that interview, you want to show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your communication skills! As an Energy Expert, you'll need to explain complex ideas in simple terms. Try role-playing with a friend or family member to get comfortable with translating technical jargon into everyday language.
✨Tip Number 3
Show off your passion for sustainability! Think of examples from your life where you've made eco-friendly choices or helped others understand energy-saving practices. This will help you stand out as a proactive candidate who aligns with their values.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Energy Expert in Sheffield
Some tips for your application 🫡
Show Your Passion for Sustainability: When writing your application, let your genuine interest in sustainability shine through. We want to see how you connect with our mission and how you can contribute to making a positive impact in the community.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Use examples that demonstrate your customer service abilities and proactive attitude, as these are key traits we’re looking for in an Energy Expert.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using straightforward language and keeping your points concise. Remember, you’ll be translating technical info into everyday language, so show us you can do that right from the start.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Utilita Energy Ltd
✨Know Your Sustainability Stuff
Make sure you brush up on the latest trends in sustainability and energy efficiency. Being able to discuss current issues and solutions will show your genuine interest in the field and help you connect with the interviewers.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice explaining complex energy concepts in simple terms. Role-play with a friend or family member to get comfortable with translating technical jargon into everyday language.
✨Show Your Community Spirit
Think about examples from your past where you've engaged with your community or supported local initiatives. Be ready to share these stories during the interview to demonstrate your passion for community engagement and sustainability.
✨Prepare Questions That Matter
Come prepared with thoughtful questions about the company’s sustainability goals and community projects. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your values.