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For Companies At a Glance
- Tasks: Assist in retrieving outstanding customer debt at domestic and commercial properties.
- Company: Utilita, the UK's first energy company focused on smart technology and sustainability.
- Benefits: Enjoy a competitive salary, bonus scheme, 25 days leave, and private healthcare.
- Why this job: Join a pioneering team making a real impact on energy efficiency and customer support.
- Qualifications: CMA1/CCN1 or equivalent, MET1, MOCOPA, with experience as a Smart Meter Engineer.
- Other info: Diverse and inclusive workplace with clear career development opportunities.
The predicted salary is between 39024 - 42927 £ per year.
Job Title: Field Recovery Engineer
Location: Glasgow
Salary: £39,024 plus Bonus scheme
Hours: 40 hours per week
Established in 2003, Utilita is the UK\’s first – and still only – energy company created to help customers use less energy by giving them better control via digital technology. We are a pioneer in smart technology that empowers households to use and waste less energy, which benefits our customers\’ pockets and the planet.
Are you an experienced Dual Fuel Smart Meter Engineer?
Do you want to work directly for Utilita?
We have a great opportunity for you to join our award-winning Field Services team.
What does this role involve?
As a Field Recovery Engineer, you will attend both domestic and commercial properties on behalf of the Revenue Protection team to assist with the retrieval of outstanding customer debt.
Day to day you will:
- discuss resolutions with customers at pre-warrant and warrant sites.
- provide options and install the appropriate meters where required.
Who are we looking for?
You will need to hold a CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi-rate), along with previous experience as a Smart Meter Engineer. 3-Phase and Medium pressure qualifications would be desirable but are not essential.
You will thrive working as part of a team; therefore, a strong level of communication is key. The successful applicant needs to be flexible with the day-to-day requirements and show resilience, as no two days are the same.
Your role will involve accessing our customers’ homes, so you’ll need to undergo some enhanced security vetting.
Our employees, just like our customers, come from all walks of life, and we’re committed to championing diversity, fostering an inclusive culture, and creating an environment where you can be your authentic self.
The Important Things!
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace; we’re a place to thrive.
About us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet.
Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick-start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation.
Utilita is also committed to sustainability, having set an ambitious target to become a Net Zero business by 2030. We will continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
Our core values are powerful, yet simple: Fairness, Smart, and Sustainability!
Our employees, just like our customers, come from all walks of life, and we’re dedicated to championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Luxion Group comprises the following companies: Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd, and Canary Care Global Ltd.
Utilita
As the first energy company to install a smart meter, we’ve helped millions save money on their energy bills. With personalized energy saving advice, top-notch customer service, and our award-winning app, My Utilita, it’s no wonder we’re the UK’s #1 PAYG energy supplier.
But smart tech isn’t what got us to where we are – that’s down to our great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We’re always looking for people who share our vision of being Smart, Fair, and Sustainable.
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Revenue Protection Smart Meter Engineer employer: Utilita Energy Ltd
Contact Detail:
Utilita Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Protection Smart Meter Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy sector, especially those who work with smart meters. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Utilita values communication, so practice explaining complex concepts in simple terms. Show them you can connect with customers!
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to Utilita’s hiring team through our website. Express your interest in the Field Recovery Engineer role and highlight your relevant experience.
✨Tip Number 4
Show your passion for sustainability and innovation during interviews. Utilita is all about fairness and smart technology, so share how you align with these values and how you can contribute to our mission.
We think you need these skills to ace Revenue Protection Smart Meter Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a Field Recovery Engineer. Highlight your experience as a Dual Fuel Smart Meter Engineer and any relevant qualifications like CMA1/CCN1 or MET1. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Utilita and how you align with our values of fairness, smart technology, and sustainability. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: Since communication is key in this role, make sure to demonstrate your strong communication skills in your application. Whether it's through examples in your CV or your cover letter, we want to see how you can effectively engage with customers and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Utilita Energy Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to smart meters and the specific qualifications required for the role, like CMA1/CCN1 and MET1. Being able to discuss these qualifications confidently will show that you're serious about the position.
✨Showcase Your Communication Skills
Since this role involves discussing resolutions with customers, practice articulating your thoughts clearly. Think of examples from your past experiences where you successfully resolved issues or communicated complex information in an easy-to-understand way.
✨Emphasise Flexibility and Resilience
Utilita values flexibility and resilience, so be prepared to share examples of how you've adapted to changing situations in previous jobs. Highlighting your ability to handle unexpected challenges will demonstrate that you're a great fit for their dynamic environment.
✨Align with Their Values
Familiarise yourself with Utilita's core values: Fairness, Smart, and Sustainability. During the interview, try to weave these values into your answers, showing how your personal beliefs and work ethic align with the company's mission and culture.
