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- Tasks: Engage with customers door-to-door, promoting energy solutions and providing exceptional service.
- Company: Utilita Energy, a company focused on fairness and innovation in energy.
- Benefits: Competitive salary, uncapped commission, 25 days annual leave, and full training provided.
- Why this job: Join a dynamic team making a real difference in customers' lives while earning great rewards.
- Qualifications: Experience in face-to-face sales, strong communication skills, and tech-savvy.
- Other info: Fast-paced environment with opportunities for personal growth and development.
The predicted salary is between 26208 - 36700 £ per year.
Frontline Customer Support locations: Oxford
Time type: Full time
Posted on: Posted Today
Job requisition id: JR Frontline Customer Support (South)
Location: Oxford (Field Based)
Salary: £26,208 basic plus uncapped commission
Hours: 40 hours per week – Monday to Friday
This is more than a sales role, it’s your chance to be on the frontline for Utilita Energy. We are looking for Frontline Customer Support Agents to join our team and generate new prepayment customers. If you thrive in a fast-paced sales environment and want to be part of a team that’s making a real difference, we want to hear from you.
At Utilita Energy, we believe in powering homes with fairness, innovation, and care. We’re not just selling energy, we’re helping customers take control, reduce costs, and make smarter choices for everyday life.
As a Frontline Customer Support agent you will be the face of Utilita, attending new and existing customers' homes, selling the benefits of our products and services, along with additional activities such as meter reads, updating customer information and booking meter installs.
What we offer:
- Guaranteed basic salary
- Uncapped commission earnings - 15 Live fuels per week £25.00 per fuel = £375.00 commission
- Guaranteed minimum earnings on commission for the first 4 weeks to get you started (T’s & C’s Apply)
- 4-day virtual training induction programme with all equipment & uniform provided
What You’ll Bring:
- Proven track record in face-to-face sales environment.
- Confident communicator with strong objection handling.
- Tech savvy and comfortable using a tablet or handheld device.
Here’s Why You’ll Love Working Here:
Time to Recharge: Enjoy 25 days of annual leave, plus
Frontline Customer Support in Oxford employer: Utilita Energy Ltd
Contact Detail:
Utilita Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Customer Support in Oxford
✨Tip Number 1
Get to know the company inside out! Research Utilita Energy and understand their values, products, and services. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Since this role is all about face-to-face interaction, rehearse how you’d introduce yourself and explain why you’re the perfect fit for the Frontline Customer Support position. Confidence is key!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it’s really like to work at Utilita. They might share valuable insights that could give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take that first step towards an exciting career with us.
We think you need these skills to ace Frontline Customer Support in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Frontline Customer Support role. Highlight any face-to-face sales experience and your ability to communicate effectively, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about delivering exceptional service and how you can make a difference at Utilita Energy. Keep it engaging and personal!
Showcase Your Tech Savviness: Since we’re looking for someone comfortable with tech, mention any experience you have using tablets or handheld devices. This will show us you’re ready to hit the ground running in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Utilita Energy Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Utilita Energy. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Since this role is all about face-to-face sales, prepare examples from your past experiences where you successfully handled objections or closed a sale. Be ready to discuss how you can apply those skills to generate new prepayment customers.
✨Practice Your Communication
As a Frontline Customer Support agent, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.
✨Be Tech-Savvy
Since you'll be using a tablet or handheld device, make sure you're familiar with basic tech functions. If you have experience with similar devices, mention it during the interview to highlight your comfort level with technology.
