At a Glance
- Tasks: Investigate smart meter alerts and resolve safety issues at customer properties.
- Company: Utilita, the UK's first energy company focused on smart technology and sustainability.
- Benefits: Competitive salary, bonus scheme, 25 days leave, private healthcare, and career development.
- Other info: Diverse and inclusive workplace with opportunities for personal growth and community involvement.
- Why this job: Join a pioneering team making a real impact on energy efficiency and customer satisfaction.
- Qualifications: CMA1/CCN1 or equivalent, MET1, MOCOPA experience required; 3-Phase qualifications are a plus.
The predicted salary is between 40758 - 40758 £ per year.
Salary: £40,758 plus Bonus scheme
Hours: 40 hours per week
Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers' pockets and the planet.
If so, we have a great opportunity for you to join our award-winning Field Services team as a Revenue Protection Smart Meter Engineer. Representing our Revenue Protection team, you will attend domestic and commercial properties to investigate and resolve smart meter alerts and safety issues.
Your day-to-day responsibilities will include:
- engaging with customers at pre-warrant and warrant appointments;
- discussing repayment options and agreeing suitable resolutions;
- installing and exchanging smart meters when required;
- collaborating with internal teams to ensure all outcomes are compliant.
The successful candidate will hold CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi rate), along with previous experience as a Smart Meter Engineer. 3-Phase and Medium pressure qualifications would be desirable but would not be essential.
You will thrive in a team‐focused environment where clear communication, flexibility and resilience are key. With no two days the same, you’ll enjoy adapting to new challenges and making a real impact. Your role will involve having access to our customer’s homes, so you’ll need to go through some enhanced security vetting.
Our employees, just like our customers, come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things!
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace; we’re a place to thrive.
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Revenue Protection Smart Meter Engineer in Newcastle upon Tyne employer: Utilita Energy Ltd
Utilita is an exceptional employer that prioritises employee growth and well-being, offering a structured bonus scheme, 25 days of leave plus bank holidays, and access to private healthcare. With a strong commitment to diversity and inclusion, Utilita fosters a supportive work culture where employees can thrive and make a meaningful impact in the community while working towards sustainability goals in the heart of Newcastle.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Protection Smart Meter Engineer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at Utilita on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Revenue Protection Smart Meter Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to smart meters. Be ready to discuss your previous experiences and how they align with Utilita's mission of fairness and sustainability.
✨Tip Number 3
Show your passion for energy efficiency and customer service during the interview. Utilita values candidates who are not just skilled but also genuinely care about making a positive impact on customers' lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates and opportunities right there.
We think you need these skills to ace Revenue Protection Smart Meter Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Revenue Protection Smart Meter Engineer role. Highlight relevant experience, especially with smart meters and customer engagement, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about energy efficiency and how your skills align with our values of fairness, smart technology, and sustainability.
Showcase Your Qualifications:Don’t forget to mention your CMA1/CCN1, MET1, and MOCOPA qualifications. If you have any additional certifications, like 3-Phase or Medium pressure, make sure to include those too – we love seeing that extra effort!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Utilita Energy Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to smart meters and the specific qualifications required for the role, like CMA1/CCN1 and MET1. Being able to discuss these qualifications confidently will show that you're serious about the position.
✨Showcase Your People Skills
As a Revenue Protection Smart Meter Engineer, you'll be engaging with customers regularly. Prepare examples of how you've successfully communicated with customers in the past, especially in challenging situations. This will demonstrate your ability to handle pre-warrant and warrant appointments effectively.
✨Emphasise Teamwork
Utilita values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you’ve worked with internal teams to achieve compliance or resolve issues, highlighting your flexibility and resilience in adapting to new challenges.
✨Align with Company Values
Familiarise yourself with Utilita's core values: Fairness, Smart, and Sustainability. Think about how your personal values align with theirs and be prepared to discuss this during the interview. Showing that you resonate with their mission can set you apart from other candidates.
