At a Glance
- Tasks: Engage with customers door-to-door, promoting energy solutions and providing exceptional service.
- Company: Utilita Energy, a leader in smart energy solutions with a focus on fairness and innovation.
- Benefits: Competitive salary, uncapped commission, 25 days leave, and health care perks.
- Other info: Enjoy a supportive environment with opportunities for personal growth and community involvement.
- Why this job: Join a dynamic team making a real impact in the energy sector while earning great rewards.
- Qualifications: Experience in face-to-face sales and strong communication skills are essential.
The predicted salary is between 22000 - 30000 £ per year.
**Location:** London (Field Based)
**Salary:** £26,208 basic plus uncapped commission
**Hours:** 40 hours per week – Monday to Friday
This is more than a sales role, it’s your chance to be on the frontline for Utilita Energy. We are looking for Frontline Customer Support Agents to join our team and generate new prepayment customers. If you thrive in a fast-paced sales environment and want to be part of a team that’s making a real difference, we want to hear from you.
At Utilita Energy, we believe in powering homes with fairness, innovation, and care. We’re not just selling energy, we’re helping customers take control, reduce costs, and make smarter choices for everyday life.
As a Frontline Customer Support agent you will be the face of Utilita, attending new and existing customers' homes, selling the benefits of our products and services, along with additional activities such as meter reads, updating customer information and booking meter installs.
What we offer:
- Guaranteed basic salary
- Uncapped commission earnings - 15 Live fuels per week £25.00 per fuel = £375.00 commission
- Guaranteed minimum earnings on commission for the first 4 weeks to get you started (T’s & C’s Apply)
- 4-day virtual training induction programme with all equipment & uniform provided
What You’ll Bring:
- Proven track record in face-to-face sales environment.
- Confident communicator with strong objection handling.
- Tech savvy and comfortable using a tablet or handheld device.
Here’s Why You’ll Love Working Here:
- Time to Recharge: Enjoy 25 days of annual leave, plus bank holidays, because balance matters.
- Smart Pension: We’ll contribute 4% of your salary when you contribute 5%, a solid investment in your future.
- Event Perks: Win tickets to major gigs, festivals, and shows across the UK, because we know how to celebrate.
- Health Care That Cares: Dental, eye care, treatments, diagnostics, and consultations.
- Peace of Mind: Our death in service benefit pays 3x your salary to your next of kin.
- 24/7 Support: Access counselling, legal and financial advice, GP services, and more.
- Give Back: Take a paid volunteering day each year and join us in fundraising for causes that matter.
To be successful in this role you will be required to pass a security vetting process.
Our employees, just like our customers, come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
As the first energy company to install a smart meter, we’ve helped millions to save £££s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it’s no reason we’re the UK’s #1 PAYG energy supplier. But smart tech isn’t what got us to where we are – that’s down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We’re always looking for people who share our vision of Smart, Fair and Sustainability.
Field Sales Advisor- Energy employer: Utilita Energy Ltd
At Utilita Energy, we pride ourselves on being more than just an energy provider; we are a community-focused employer that values innovation, fairness, and exceptional customer service. Our Field Sales Advisors enjoy a supportive work culture with ample opportunities for personal growth, competitive salaries, and a range of benefits including generous annual leave, health care support, and the chance to make a real impact in customers' lives. Join us in London and be part of a team that champions diversity and empowers you to be your authentic self while helping customers save on their energy costs.
StudySmarter Expert Advice🤫
We think this is how you could land Field Sales Advisor- Energy
✨Tip Number 1
Get to know the company inside out! Research Utilita Energy, their values, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Since this role is all about face-to-face sales, rehearse how you’d introduce yourself and explain the benefits of Utilita’s services. Confidence is key, so make sure you sound natural and engaging.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it’s really like to work at Utilita. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a big plus for this role.
We think you need these skills to ace Field Sales Advisor- Energy
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being part of the Utilita Energy team and making a difference in customers' lives.
Tailor Your CV:Make sure your CV is tailored to the Field Sales Advisor position. Highlight any relevant experience in face-to-face sales and customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially since you'll be doing a lot of that in the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Utilita Energy Ltd
✨Know Your Stuff
Before the interview, make sure you understand Utilita Energy's mission and values. Familiarise yourself with their products and services, especially how they help customers save money and make smarter energy choices. This knowledge will show your genuine interest in the role.
✨Show Off Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in face-to-face environments. Think of specific examples where you successfully handled objections or closed a sale. This will demonstrate your confidence and ability to thrive in a fast-paced sales environment.
✨Be Tech-Savvy
Since the role involves using tablets and handheld devices, be ready to talk about your comfort level with technology. You might even want to mention any relevant tools or apps you've used in past roles that could relate to this position.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role and the company. Ask about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if it's the right fit for you.
