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- Tasks: Lead a dynamic team to enhance operations and improve customer experience.
- Company: Join Utilita, the UK's pioneering energy company focused on smart technology.
- Benefits: Enjoy competitive salary, bonuses, 25 days leave, and wellness resources from day one.
- Why this job: Make a real impact in a role that champions innovation and sustainability.
- Qualifications: Management experience and strong knowledge of DC/DA processes are preferred.
- Other info: Be part of a diverse team with excellent career development opportunities.
The predicted salary is between 37450 - 52000 £ per year.
DC/DA Operations Manager page is loaded## DC/DA Operations Managerlocations: Chandlers Ford, UK (Home Working)time type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (30+ days left to apply)job requisition id: JR100441DC/DA Operations Manager**Job Title:** DC/DA Operations Manager **Location:** Remote / Chandlers Ford **Salary:** £46,811 with a 15% bonusJoin our successful operations team where your experience will drive our products and customer experience.As an DC/DA Operations Manager, you will support your team to maintain performance and ensure data is provided to our external partners as required.Day to day, you will;* resolve any queries that arise from the data we provide;* support your staff to achieve KPI’s and achieve targets within the team, ensuring all BAU tasks are completed;* be your team’s point of escalation for any technical enquiries or complaints that may arise;* communicate with third party providers, developing relationships and review processes;* generate and communicate weekly reports to senior management teams throughout the business.You will have a strong knowledge of DC/DA processes, with the ability to proactively identify and implement improvements.Previous management experience would be advantageous as you will be required to build effective relationships with the team.Your methodical approach will allow you to follow processes to make logical decisions providing feedback on projects to enhance performance.You will have an inquisitive and curious nature, along with a keen eye for detail, to understand and support your team.**The Important Things! (FYI Benefits available from your first day!)**We offer a comprehensive benefits package designed to support your personal and professional growth.Our structured bonus scheme rewards both individual performance and business success, aligned with our core values: smart, fairness, and sustainability.Career development is a priority, with training and clear progression paths, earning us a spot in the UK’s top 40 ‘Best Workplace for Development’ 2024.Enjoy exciting perks like competitions for show and sports tickets, 25 days annual leave plus bank holidays, and access to wellbeing resources via the Unmind App.Additional benefits include healthcare, a GP helpline, discounted Sky packages, paid volunteering days, pension contributions, and death-in-service cover.*Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.*Established in 2003, Utilita is the UK\’s first – and still only – energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.Our innovation has led the sector. From installing the UK\’s first ever smart meter – kickstarting the Government’s national rollout – to marrying smart technology seamlessly with a multi-award-winning app that is designed to help people manage their energy spend better.*Utilita is part of Luxion Group. You will also support our sister companies Procode, which uses the power of smart data to transform businesses, and Canary Care, a leading provider of smart home monitoring technology with a mission to make independent living safer, simpler and more reassuring for people and those whocarefor them*.#LI-DL1 #LI-RemoteAs the first energy company to install a smart meter, we’ve helped millions to save £££s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it’s no reason we’re the UK’s #1 PAYG energy supplier.But smart tech isn’t what got us to where we are – that’s down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We’re always looking for people who share our vision of Smart, Fair and Sustainability. #J-18808-Ljbffr
DC/DA Operations Manager employer: Utilita Energy Ltd
Contact Detail:
Utilita Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DC/DA Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a DC/DA Operations Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research common questions for operations management roles and practice your answers. We want you to showcase your experience and how it aligns with the job description, especially around KPIs and team support.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team at Utilita!
We think you need these skills to ace DC/DA Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the DC/DA Operations Manager role. Highlight your relevant experience and skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past achievements and how they relate to the responsibilities of the role.
Showcase Your Management Skills: Since previous management experience is advantageous, be sure to highlight any leadership roles you've had. We love seeing how you've built effective relationships and supported your teams in achieving their goals.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Utilita Energy Ltd
✨Know Your DC/DA Processes
Make sure you brush up on your knowledge of DC/DA processes before the interview. Being able to discuss specific examples of how you've identified and implemented improvements in these areas will show that you're proactive and detail-oriented.
✨Prepare for Technical Queries
As a potential point of escalation for technical enquiries, it's crucial to prepare for questions related to data management and reporting. Think about past experiences where you've resolved complex issues and be ready to share those stories.
✨Showcase Your Management Skills
Since previous management experience is advantageous, come prepared with examples of how you've supported your team in achieving KPIs. Highlight your methodical approach and how it has led to successful outcomes in your past roles.
✨Build Relationships with Third Parties
The role involves communicating with third-party providers, so think about how you've developed relationships in the past. Be ready to discuss your strategies for effective communication and collaboration, as this will demonstrate your ability to foster strong partnerships.
