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For Companies At a Glance
- Tasks: Engage with customers, promote products, and convert inquiries into sales.
- Company: Join Luxion Sales, a leader in energy solutions with a focus on sustainability.
- Benefits: Earn £26,208 plus commission, enjoy 25 days leave, and access private healthcare.
- Why this job: Be part of a dynamic team making a real impact in customer satisfaction.
- Qualifications: Sales experience and a passion for helping people are essential.
- Other info: Diverse workplace with clear career growth and opportunities to thrive.
The predicted salary is between 26208 - 34000 £ per year.
Location: Commutable distance to Chandlers Ford
Salary: £26,208 per annum plus commission OTE £34K
Hours: Monday – Friday 40 hours per week 8am – 5pm
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
Luxion Sales is looking for enthusiastic and customer-focused individuals to join our dynamic team of Customer Sales Advisors. As a Customer Sales Advisor, you will respond to a wide range of incoming customer enquiries with professionalism and care, promoting Utilita’s products and services in line with compliance and customer service standards. You will convert potential customer calls into successful sales opportunities while supporting and improving the switching process to increase customer go-live and retention rates. Delivering exceptional service is key to enhancing customer satisfaction and loyalty.
We are looking for a confident communicator with a genuine passion for helping people. You will have a strong sales-driven approach while maintaining a customer-first mindset. With a proven ability to meet and exceed KPIs and performance targets, you will demonstrate excellent problem-solving skills and keen attention to detail. Previous experience in a sales environment is essential.
Our employees, just like our customers, come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things!
Join a company that truly invests in you. Enjoy clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace, we’re a place to thrive.
At Luxion Group, we prioritize smart, fair, and sustainable practices to address the complexities of modern technology and energy needs. Our comprehensive services, from installation to maintenance, ensure a seamless experience for our clients, with a strong emphasis on customer-first values. Join us on our journey towards a brighter, more sustainable future. Together, we can make a difference.
As the first energy company to install a smart meter, we’ve helped millions to save £££s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it’s no reason we’re the UK’s #1 PAYG energy supplier. But smart tech isn’t what got us to where we are – that’s down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We’re always looking for people who share our vision of Smart, Fair and Sustainability.
Customer Sales Advisor employer: Utilita Energy Ltd
Contact Detail:
Utilita Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Luxion Group and Utilita. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Customer Sales Advisor role. Think about your previous sales experience and how it aligns with their customer-first approach. A little practice goes a long way!
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've tackled challenges in past roles. This will demonstrate your ability to think on your feet and provide exceptional service, which is key for this position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Sales Advisor role. Highlight your sales experience and customer service skills, as these are key for us. Use specific examples that showcase how you've met or exceeded targets in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for helping customers and why you want to join our team at Luxion Sales. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Communication Skills: As a Customer Sales Advisor, communication is everything. In your application, demonstrate your ability to convey information clearly and effectively. Whether it’s in your CV or cover letter, make sure your writing is concise and engaging.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Utilita Energy Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Luxion Sales and its products. Understand their customer-first approach and how they promote Utilita’s services. This will not only show your enthusiasm but also help you tailor your answers to align with their values.
✨Showcase Your Sales Skills
Prepare specific examples from your previous sales experience that demonstrate your ability to meet and exceed KPIs. Think about times when you turned a potential customer into a sale or improved customer satisfaction. Be ready to discuss these scenarios in detail.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and show that you value communication—an essential skill for a Customer Sales Advisor. Don’t hesitate to ask for clarification if you need it!
✨Emphasise Your Problem-Solving Skills
Be prepared to discuss how you've tackled challenges in past roles. Highlight your attention to detail and how you’ve resolved customer issues effectively. This will demonstrate your capability to enhance customer satisfaction, which is key for this role.
