At a Glance
- Tasks: Communicate with customers to arrange payment plans and manage queries effectively.
- Company: Utilita Energy Ltd, a dynamic energy provider in Chandlers Ford.
- Benefits: Full-time contract, bonus scheme, and 25 days annual leave.
- Other info: Hybrid role with opportunities for personal and professional growth.
- Why this job: Join a supportive team and make a difference in customer financial wellbeing.
- Qualifications: Strong communication skills and a problem-solving mindset.
The predicted salary is between 30000 - 40000 £ per year.
Utilita Energy Ltd in Chandlers Ford is looking for a Credit Control Advisor to join their Credit Risk team. In this role, you will communicate with customers to arrange payment plans, ensuring records are accurate and queries addressed on time.
The ideal candidate should have a problem-solving mindset and excellent communication skills, demonstrating the ability to maintain professionalism while dealing with diverse clients.
The position offers a full-time contract and various employee benefits, including a bonus scheme and 25 days annual leave.
Credit Recovery Specialist — Hybrid Role employer: Utilita Energy Ltd
Utilita Energy Ltd is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the vibrant area of Chandlers Ford, employees benefit from a hybrid working model, competitive bonuses, and generous annual leave, making it an ideal place for those seeking a fulfilling career in credit control.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Recovery Specialist — Hybrid Role
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to showcase your problem-solving skills and communication prowess. Prepare examples of how you've handled tough situations with clients in the past.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're genuinely interested in joining our team at Utilita Energy Ltd.
We think you need these skills to ace Credit Recovery Specialist — Hybrid Role
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your problem-solving skills and communication abilities. We want to see how you’ve handled similar situations in the past, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Recovery Specialist role. Be sure to mention your approach to customer queries and how you maintain professionalism.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like you’ll need in this role. Avoid jargon and make sure your key points stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Utilita Energy Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Credit Recovery Specialist. Familiarise yourself with credit control processes and payment plans. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves dealing with diverse clients, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with customers in the past, especially in challenging situations. This will demonstrate your professionalism and problem-solving mindset.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to credit recovery. Think about potential challenges you might face and how you would resolve them. Having a few scenarios ready will showcase your critical thinking and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
