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For Companies At a Glance
- Tasks: Manage customer accounts and negotiate payment plans while delivering top-notch service.
- Company: Leading energy provider in the UK with a focus on customer satisfaction.
- Benefits: Competitive salary, hybrid work, annual leave, health care, and bonus scheme.
- Why this job: Join a dynamic team and develop your career in a supportive environment.
- Qualifications: Strong communication skills, resilience, and ability to interpret complex data.
- Other info: Great opportunities for career growth and personal development.
The predicted salary is between 28800 - 43200 £ per year.
A leading energy provider in the UK is seeking a Credit Customer Recoveries Advisor to join their Credit Risk team. This role involves managing customer accounts, negotiating payment plans, and providing excellent service.
Ideal candidates should possess strong communication skills, resilience, and the ability to interpret complex data. The position offers a hybrid working environment, competitive salary, and robust career development opportunities.
Enjoy comprehensive benefits including annual leave, health care, and a structured bonus scheme.
Credit Recoveries Advisor – Hybrid, Bonus & Career Growth employer: Utilita Energy Ltd
Contact Detail:
Utilita Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Recoveries Advisor – Hybrid, Bonus & Career Growth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in credit recoveries. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer account management and negotiation skills. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your resilience and communication skills during interviews. Share specific examples of how you've handled challenging situations in the past, as this will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Recoveries Advisor – Hybrid, Bonus & Career Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit management and customer service. We want to see how your skills align with the role of a Credit Recoveries Advisor, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the energy sector and how your resilience and communication skills make you the perfect fit for our team.
Showcase Your Data Skills: Since interpreting complex data is key for this role, include examples of how you've successfully managed data in previous positions. We love seeing candidates who can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the fantastic benefits we offer, including career growth opportunities!
How to prepare for a job interview at Utilita Energy Ltd
✨Know Your Numbers
As a Credit Recoveries Advisor, you'll be dealing with data and accounts. Brush up on your numerical skills and be ready to discuss how you've managed customer accounts in the past. Be prepared to interpret some complex data during the interview.
✨Showcase Your Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think of examples where you successfully negotiated payment plans or resolved customer issues, as these will demonstrate your ability to provide excellent service.
✨Demonstrate Resilience
This job can be challenging, so it's important to show that you can handle tough situations. Prepare stories that highlight your resilience, such as times when you turned a difficult customer interaction into a positive outcome.
✨Research the Company
Familiarise yourself with the energy provider's values and recent developments. This will not only help you answer questions more effectively but also allow you to ask insightful questions about their operations and culture, showing your genuine interest in the role.
