Field Services Compliance Auditor in Bristol

**Location:** National

**Salary:** £39,024

**Hours:** 40 hours per week

**Sponsorship:** Unfortunately, we are unable to offer sponsorship for this role.

Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers' pockets and the planet.

We have a great opportunity for you to join our Field Services team, where we are committed to enabling people to be the best they can be. Utilita’s Field Services team are award winning in Smart Meter installation, as a Field Service Compliance Auditor you will play a key role in maintaining this standard.

Day to day you will:

• conduct field audits on employed and contracted engineers and provide feedback;
• offer coaching to motivate your allocated field engineers in order to excel in performance;
• ensure that gas and electric meters are installed in accordance with industry legislation and Utilita’s procedures;
• report progress of engineers to the Compliance Manager to help ensure monthly audit KPI’s are delivered.

You will have up to date experience of installing and fixing smart meters and be able to display a good understanding of all relevant British Standards and industry regulations. Recording of accurate information is key, therefore you will have good written and verbal communication skills. You will be confident in delivering feedback, whilst remaining approachable and engaging.

Successful candidates will hold:

• CCN1, MET1 or equivalent
• National PTO from NSAP
• Electric PTO
• 3-phase electric & medium pressure gas preferred (although training will be provided)

Your role will involve having access to our customers’ homes, so you’ll need to go through some enhanced security vetting.

**The Important Things!** Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access to private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace; we’re a place to thrive.

Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation.

Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.