At a Glance
- Tasks: Be the go-to person for customers, offering energy-saving advice and promoting sustainability.
- Company: Join Utilita Energy, a forward-thinking company dedicated to fairness and sustainability.
- Benefits: Enjoy a structured bonus scheme, 25 days leave, and access to private healthcare.
- Other info: Flexible part-time hours with opportunities for career growth and volunteering.
- Why this job: Make a real difference in your community while gaining valuable experience and qualifications.
- Qualifications: A passion for sustainability and great communication skills are essential.
The predicted salary is between 27976 - 27976 £ per year.
Location: Leicester Hub
Salary: £27,976 (Pro‑rate) per annum
Hours: 20 hours per week (Monday – Saturday)
Sponsorship: We are not able to offer sponsorship for this role.
Job Summary
Join our Leicester Energy Hub team, delivering customer care, community support and sustainability. You will be the first point of contact for customers, provide energy‑saving advice and support sustainability initiatives.
Responsibilities
- Serve as the first point of contact for customers face‑to‑face or over the phone.
- Provide personalised energy‑saving advice to help reduce usage, lower bills and shrink carbon footprints.
- Introduce customers to innovative, eco‑conscious products and services.
- Use the in‑house CRM system to resolve queries efficiently and translate technical information into everyday language.
- Act as a sustainability ambassador, collaborating with local charities and organisations through Utilita Giving.
- Lead local green initiatives and work closely with the team to inspire community participation.
Qualifications
- Genuine interest in sustainability and community engagement.
- Passion for helping people and making a difference.
- Great communication skills across all channels.
- Proactive, can‑do attitude.
- Opportunity to gain an ISEP qualification.
Benefits
- Structured bonus scheme.
- Clear career and development opportunities.
- 25 days’ leave plus bank holidays.
- Access to private healthcare, mental wellbeing support and 24/7 GP and counselling services.
- Paid volunteering day.
- Generous pension contribution.
About Utilita Energy
Utilita Energy was founded in 2003 to challenge the Big‑6 energy suppliers by offering a fair and flexible service that is good for the pocket and the planet. The company is committed to becoming a Net Zero business by 2030 and focuses on fairness, smart technology and sustainability.
Energy Expert (Part-Time) in Leicester employer: Utilita Energy Limited
Utilita Energy is an exceptional employer, offering a supportive work culture that prioritises sustainability and community engagement. As part of the Leicester Hub team, you'll enjoy flexible working hours, a structured bonus scheme, and opportunities for personal growth, including gaining an ISEP qualification. With a commitment to employee wellbeing through private healthcare and mental support services, Utilita Energy stands out as a rewarding place to work for those passionate about making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Expert (Part-Time) in Leicester
✨Tip Number 1
Get to know the company and its values! Utilita Energy is all about sustainability and community support, so show us your passion for these areas during your interview. Research their initiatives and think of ways you can contribute.
✨Tip Number 2
Practice your communication skills! As an Energy Expert, you'll be chatting with customers face-to-face and over the phone. Role-play with a friend or family member to get comfortable explaining energy-saving advice in simple terms.
✨Tip Number 3
Be proactive! Think of examples from your past experiences where you've helped others or led initiatives. We love candidates who take the initiative and can demonstrate their commitment to sustainability and community engagement.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team at the Leicester Hub. Don’t miss out on this opportunity!
We think you need these skills to ace Energy Expert (Part-Time) in Leicester
Some tips for your application 🫡
Show Your Passion for Sustainability:When writing your application, let your genuine interest in sustainability shine through. We want to see how you can contribute to our mission of making a difference in the community and helping customers save energy.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences and skills that match the job description. We love seeing how your background aligns with our values and the role of Energy Expert.
Keep It Clear and Concise:We appreciate straightforward communication, so keep your application clear and to the point. Avoid jargon and make sure your passion for helping people comes across in everyday language.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Utilita Energy Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of energy-saving practices and sustainability initiatives. Familiarise yourself with the latest eco-friendly products and services that Utilita Energy offers, as this will show your genuine interest in the role.
✨Practice Your People Skills
Since you'll be the first point of contact for customers, practice your communication skills. Role-play common customer scenarios with a friend or family member to get comfortable providing personalised advice and translating technical jargon into everyday language.
✨Show Your Passion
During the interview, let your passion for sustainability and community engagement shine through. Share any relevant experiences or initiatives you've been involved in, as this will demonstrate your commitment to making a difference in the community.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, local green initiatives, or opportunities for professional development. It shows you're engaged and genuinely interested in the role and the company.
