At a Glance
- Tasks: Help customers save energy and reduce bills while promoting eco-friendly products.
- Company: Join Utilita, a leader in sustainable energy solutions.
- Benefits: Enjoy 25 days leave, private healthcare, and a structured bonus scheme.
- Other info: Gain an ISEP qualification and access exclusive events and discounts.
- Why this job: Be a sustainability ambassador and make a real difference in your community.
- Qualifications: Passion for sustainability and strong communication skills are essential.
The predicted salary is between 27976 - 27976 £ per year.
Salary: £27,976 per annum
Hours: 40 hours per week, Monday to Saturday
Sponsorship: Unfortunately, we are not able to offer sponsorship for this role.
Responsibilities
- Act as the first point of contact for customers, face‑to‑face or over the phone.
- Provide practical, personalised energy‑saving advice to help customers reduce usage, lower bills and shrink their carbon footprint.
- Introduce customers to Utilita’s eco‑conscious products and services.
- Use the in‑house CRM system to resolve queries efficiently and translate technical information into everyday language.
- Serve as a sustainability ambassador, working with local charities and organisations through Utilita Giving.
- Lead local green initiatives and collaborate with the team to inspire community participation.
Qualifications & Experience
- Passion for sustainability and community engagement.
- Strong communication skills across all channels.
- Proactive, can‑do attitude.
- Good customer service experience is desirable.
- Opportunity to gain an ISEP qualification.
Benefits
- Structured bonus scheme.
- Clear career and development opportunities.
- 25 days’ leave plus bank holidays.
- Private healthcare, mental wellbeing support, 24/7 GP and counselling services.
- Paid volunteering day.
- Generous pension contribution.
- Access to Utilita Arenas events and exclusive discounts.
We are an equal opportunities employer.
Energy Expert in Leicester employer: Utilita Energy Limited
Utilita is an exceptional employer for those passionate about sustainability and community engagement, offering a vibrant work culture in Leicester. Employees benefit from a structured bonus scheme, generous leave, and opportunities for professional development, including the chance to gain an ISEP qualification. With a focus on employee wellbeing and community involvement, Utilita provides a rewarding environment where you can make a meaningful impact while enjoying exclusive perks.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Expert in Leicester
✨Tip Number 1
Get to know the company! Research Utilita and their eco-conscious products. When you understand their mission, you can tailor your conversations to show how your passion for sustainability aligns with their goals.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, role-play common scenarios with friends or family. This will help you feel more confident when discussing energy-saving advice and services.
✨Tip Number 3
Network like a pro! Connect with local charities and organisations that focus on sustainability. This not only shows your commitment but also helps you build relationships that could benefit your role as an Energy Expert.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Utilita team. Don’t miss out on this opportunity!
We think you need these skills to ace Energy Expert in Leicester
Some tips for your application 🫡
Show Your Passion for Sustainability:When writing your application, let your enthusiasm for sustainability shine through! We want to see how you connect with our mission and how you can inspire others in the community.
Tailor Your Application:Make sure to customise your CV and cover letter for the Energy Expert role. Highlight relevant experience and skills that match the job description, especially your customer service background and communication skills.
Keep It Clear and Concise:We appreciate straightforward applications! Use clear language and avoid jargon. Remember, we’re looking for someone who can translate technical info into everyday language, so show us you can do that right from the start.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Utilita Energy Limited
✨Know Your Stuff
Make sure you brush up on your knowledge about energy-saving practices and sustainability. Familiarise yourself with Utilita’s eco-conscious products and services, as well as current trends in the energy sector. This will show your passion for the role and help you answer questions confidently.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and sustainability. Think about how you can translate technical information into everyday language, as this is key for the role. Practising with a friend or in front of a mirror can help you refine your answers and boost your confidence.
✨Show Your Community Spirit
Since the role involves community engagement, be prepared to discuss any previous experiences you have with local charities or green initiatives. Share specific examples of how you've inspired participation or made a difference in your community. This will demonstrate your commitment to sustainability and teamwork.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and opportunities for development. This shows that you’re genuinely interested in the role and want to contribute positively to the team at Utilita.
