At a Glance
- Tasks: Deliver excellent food and beverage experiences at exciting live events.
- Company: Join Legends Global at Utilita Arena Newcastle, a top entertainment venue.
- Benefits: Competitive pay, flexible shifts, and fortnightly payments.
- Other info: Great opportunities for growth in the live events industry.
- Why this job: Be part of a vibrant team and create memorable guest experiences.
- Qualifications: Passion for customer service; experience in hospitality is a plus.
The predicted salary is between 12.6 - 15.4 £ per hour.
Legends Global is looking for Food & Beverage Assistants to work across Utilita Arena Newcastle, supporting an exciting programme of live entertainment, concerts, comedy shows, family events, hospitality experiences and major event days throughout the year. Working at one of the North East's leading live entertainment venues, you'll play a key role in delivering excellent food and beverage experiences for guests across bars, kiosks, hospitality areas and catering outlets. This is a fantastic opportunity to work on a flexible, casual basis, serving thousands of visitors in a fast-paced and exciting event environment.
The Role
We're looking for enthusiastic, reliable and customer-focused individuals who enjoy working as part of a team and thrive in busy environments. As a Food & Beverage Assistant, you will help create an exceptional guest experience by delivering friendly and efficient service, preparing and serving food and drinks, and maintaining high operational standards across the venue. This role is ideal for those seeking flexible work that can fit around other commitments.
The Responsibilities
- Deliver friendly, professional and efficient customer service across bars, kiosks, hospitality areas and food & beverage outlets.
- Prepare, present and serve food and beverages in line with company procedures and operational standards.
- Operate cashless EPOS systems accurately and confidently.
- Maintain clean, safe, organised and fully stocked work areas throughout service.
- Support the set-up, operation and close-down of food and beverage outlets for events.
- Work collaboratively with colleagues to deliver a seamless guest experience while adhering to all food safety, allergen, licensing and health & safety requirements.
Please note: This role may involve the preparation, handling and serving of pork and alcohol products.
What we're looking for
- A passion for customer service and creating positive guest experiences.
- Previous experience in food & beverage, hospitality, catering, retail or other customer-facing roles is desirable but not essential.
- Confidence working in a fast-paced, high-volume event environment.
- Strong communication skills and a positive, team-focused attitude.
- Reliable, flexible and available to work evenings, weekends and event days.
- Ability to work effectively as part of a team and remain professional under pressure.
- Able to travel to and work at Utilita Arena Newcastle.
What's in it for you?
- Competitive Rate of Pay – Earn a strong hourly rate for your work.
- Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.
- Fortnightly Pay – Get paid every two weeks for the shifts you’ve worked.
- Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events.
- Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.
Recruitment Process Outlined
- 1st Stage - Interview at the venue with F&B Management team
- Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
F&B Assistant Venues · Utilita Arena Newcastle in Newcastle upon Tyne employer: Utilita Arena
Utilita Arena in Manchester is an excellent employer, offering a dynamic work environment where creativity and collaboration thrive. With a focus on employee growth, the venue provides opportunities for professional development and training, ensuring that team members can enhance their skills while contributing to memorable events. The vibrant culture and commitment to exceptional customer experiences make it a rewarding place to work for those passionate about hospitality and events.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant Venues · Utilita Arena Newcastle in Newcastle upon Tyne
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Utilita Arena and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace F&B Assistant Venues · Utilita Arena Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Utilita Arena that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Utilita Arena.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Utilita Arena get a sense of who you are beyond your experience!
How to prepare for a job interview at Utilita Arena
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Utilita Arena and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
