Event Services Coordinator Venues · Utilita Arena Newcastle in Newcastle upon Tyne

We are Legends Global! Legends Global delivers world‑class solutions in sport, entertainment, and live events, combining international expertise with a 360‑degree, data‑driven approach across Partnerships, Hospitality, Merchandise, and Attractions.

About the venue: Since its opening, Utilita Arena Newcastle quickly established itself as a superb venue and major Northeast landmark. It has already played host to millions of visitors to concerts, exhibitions, conferences and world class sporting events. The 11,000+ seater purpose built Utilita Arena Newcastle was opened in November 1995 with basketball, and the first concert, David Bowie, was on Thursday 7th December. Utilita Arena is operated by Legends Global, the world’s leading venue management and services company, connecting people through the power of live experiences.

About the Role: The Event Services Co‑ordinator plays a pivotal role in bringing world‑class live experiences to life at Utilita Arena Newcastle. This role proactively manages priorities and collaborates closely with the wider events team to ensure every event is delivered to the highest operational standard. By coordinating exceptional event services and providing seamless support to event stakeholders, the post holder helps create memorable, efficient, and well‑executed events that reflect the professionalism and ambition of Legends Global.

What we can offer:

• Access to tickets to your favourite events and an opportunity to unleash your inner superfan.
• 25 days of annual leave plus bank holidays.
• Life Assurance policy to protect your loved ones.
• 5% pension contribution for future planning.
• HealthShield medical cover for dental, physio, and counselling expenses for you and your children.
• Employee Assistance Programme supporting mental wellbeing.
• Eye care vouchers and glasses contribution.
• Cycle to Work scheme.
• Refer a friend scheme with rewards.

You’ll be responsible for:

• Supporting the end‑to‑end planning and delivery of live events, working closely with Event Managers, promoters, and organisers to ensure smooth, efficient, and high‑quality event execution.
• Coordinating event operations, including meetings, documentation, dressing room preparation, casual staff deployment, and the management of event tools, equipment, and venue resources.
• Overseeing key operational activities such as cleaning team rotas, post‑event checks, contractor performance support, and contributing to staff training and compliance processes.
• Ensuring the day‑to‑day smooth running of allocated events, supporting staff welfare initiatives, internal events, and managing Arena meeting room usage.
• Supporting the planning and delivery of conferences and non‑event activity in collaboration with Sales & Marketing, ensuring consistent service standards across all event types.

You’ll have:

• Ability to manage multiple priorities, meet deadlines, and stay organised in a fast‑paced live events environment.
• Strong organisational and interpersonal skills, with the confidence to build effective working relationships with a wide range of stakeholders.
• Excellent attention to detail, ensuring high standards are met across event delivery, administration, and operational processes.
• A flexible, resilient approach, remaining calm and effective under pressure and during evenings, weekends, or peak event periods.
• Solid IT skills, including MS Office, with an understanding of financial controls and Health & Safety requirements; experience in live event operations is desirable.

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law, and we will only request information that is necessary for the role.

Inclusive Workplace: At Legends Global, we’re shaping a greener, faster, and more innovative future for the entertainment industry — and there’s never been a better time to join us. We’re an inclusive organisation built on trust, collaboration, and respect, where every voice matters. We value diversity, equal opportunity, and flexible working, and we’re committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one — applications are reviewed on a rolling basis and may close early. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We provide a fair and transparent assessment process and will do our utmost to accommodate your needs.